Database and Membership Intern

The Water Supply and Sanitation Collaborative Council (WSSCC) is a global, multi-stakeholder membership and partnership organization that works with poor people, their organizations, governments, and small-scale entrepreneurs to improve sanitation and hygiene at scale. Founded in 1990, the Council maintains a membership of over 4,000 water, sanitation and hygiene (WASH) professionals from over 80 countries.

The United Nations Office of Project Services (UNOPS) is the legal and administrative host of WSSCC.

The mission of the Council is to ensure sustainable sanitation, better hygiene and safe drinking water for all people, with the focus on the poorest and most marginalized members of society in low- and middle-income countries in Africa and Asia.

To achieve its mission, WSSCC facilitates sector coordination at national, regional and global levels, and engages rights holders and duty bearers to adopt policy guidelines on menstrual hygiene and disability.

The Council also supports national sanitation and hygiene improvement programmes through its Global Sanitation Fund, coordinates knowledge platforms, and advocates on behalf of the 2.4 billion people without access to improved sanitation.  Read more at www.wsscc.org

WSSCC’s activities are structured in the following areas: Policy Advocacy, Evidence and Learning and the Global Sanitation Fund. The position is placed within the Media Relations and External Affairs programme of the External Affairs, Communications and Country Support Department.

As part of the 2017 – 2020 Strategic Plan, WSSCC has committed to sharpening its engagement with members to better reflect their strategic priorities.  The Council will intensify ongoing efforts to strengthen engagement with members, partners and key contacts; central to the successful delivery of its aims and objectives.

Assist with the review and validation of database information

The re-establishment and centralization of a WSSCC contacts database requires ongoing review, updating and maintenance The intern will work with the designated officer to test functionality and review data as well as conduct ongoing spot checks to maintain accuracy and remove duplicate, incorrect or lapsed entries. This will also involve liaising with staff to make updates to existing contact information in the database and entering new data accurately into the system.

Assist with management of members’ directory and the online SharePoint community

As part of the value proposition for WSSCC members, a members-only online community has been established on SharePoint. The intern will assist the designated officer with the following tasks:

-       Support the administration of new users and invitation to online community

-       assist in preparation of training documents and guidelines as well as other materials

-       assist with troubleshooting of login problems

-       regular monitoring, measuring and documenting of membership activity and engagement

-       regularly updating member profiles with new information received and data collected

-       moderating communications amongst members and with the Secretariat

-       liaising with other departments to coordinate content management and explore new forms of online engagement for users

-       generate full and segmented membership lists for various mailings and communications

Assist with the development of training materials for staff use

As part of the introduction of the contacts database, training and resources are required to ensure that staff is equipped with the necessary information and tools to maximize its use. The intern will work with the designated officer to develop materials and provide the necessary support to staff in the Geneva office. This will involve preparing step-by-step guides on database use and assisting with the organization of training activities such as webinars and related materials.

Provide assistance to the Head of the External Relations, Communications and Country support (EACC) Department.

Support the Department Head with the coordination of departmental activities and various day-to-day activities on a regular basis.

• Basic office management skills
• Minutes and note taking during meetings
• Helping with follow ups and reminders
• Maintaining the team leave calendar
• Maintaining the quarterly travel request form

• Some previous experience with data entry is desirable but not required
• Computer literacy with Microsoft Office Suite is required, including Excel proficiency. A basic understanding and familiarity with SharePoint is desirable as well as exposure to online databases, social media and other digital platforms.

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

APPLICANTS MUST INCLUDE A LETTER OF MOTIVATION FOR THE INTERNSHIP.  

UNOPS supports the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.

Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners’ expectations.

With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it.

A flexible structure and global reach means that we can quickly respond to our partners' needs, while offering the benefits of economies of scale.