1. ICT Strategy and
roadmap
2. Operational
management
3. Stakeholder Management
4. Knowledge Management and Innovation
1. Provides input to the CIO for formulating the ICT
strategy and road map
●
Contributes to strategic planning and provides
guidance and expertise on technical matters
●
Contributes to strategic planning and provides
guidance and expertise on system options, risk, cost vs.
benefits, and impacts
on ICT processes and goals
●
Advises on unified communications strategies and
their deployment
●
Reviews / develops business case justifications
and cost / benefit analysis for IT spending and
initiatives
●
Advises on development of strategy and plans,
policies and processes for the accounting, budgetary
and cost recovery of ICT
resources and services including cost modeling, financial forecasting and cost
recovery mechanisms
2. Assists and advises on operational management of ICT
●
Oversees compliance within the ICT function in
UNOPS
- Ensures the compliance of corporate ICT
standards, policies and technologies with organizational policies and standards
- Interfaces with UNOPS Internal Audit and
Investigations Group (IAIG) and the Chief Information
- Security Officer (CISO)
to discuss and review recommendations with a view towards defining cler accountability and towards addressing the recommendations
- Advises on the security and compliance of all
information assets at UNOPS
●
Monitors established metrics for ICT performance
in UNOPS, advises on improvement plans where
needed, and reports on progress on
a regular basis
●
Assists the ICT Project Management and Support
function with facilitation / coordination between
teams within ICT as well as between
ICT and business functions
3. Assists the CIO with stakeholder management and
communication
●
Develops the ICT Communications Plan and assists
with its implementation
●
Assists with the management of internal
stakeholders and advises the CIO on key issues to resolve
or address with
different stakeholders / stakeholder groups
●
Authors communication material to inform
different stakeholder groups on ICT strategy, plans,
initiatives, and news
●
Contributes to the awareness of cyber
security-related issues in coordination with the Chief Information
Security
Officer (CISO)
4. Embeds relevant knowledge management and innovation
within ICT as well as across the organisation
●
Contributes to the development of internal
capacity across the organization in the area of ICT
●
Constantly monitors and evaluates UNOPS
policies, procedures, methods, tools and associated
systems to ensure its
utility, applicability and efficacy
●
Recommends new policies and procedures and
introduce innovation and best practices in business
operations to enhance
services
●
Leads / organises training and awareness /
showcasing events and design / set training agendas to
build capacity of
stakeholders across the business