Within
delegated authority, the Senior Networks and Communications Administrator...
Within
delegated authority, the Senior Networks and Communications Administrator will be responsible for the following duties:
(These duties are not all inclusive nor are all duties carried out by all
Networks and Communications Administrators.)
- Operates
and administers the ECA Wide Area Network – (ECA’s external network
infrastructure and connections to Sub-Regional Offices, UN Agencies as per
MOUs, and UN Headquarters)
Related activities:
- Installs, configures and tests Wide Area Network
(WAN) systems and associated equipment;
- Coordinates with leased line carrier and/or
remote site technical support staff, service restoration during facility
failures at Headquarters and SROs;
- Operates and maintains satellite, wireless,
voice infrastructure and other communications associated equipment including
testing, preventative maintenance, fault diagnosis and repairs;
- Coordinates with the UN Logistics Bases and UN
Headquarters the communications protocols and standards;
- Provides support to SRO ICT focal points in
setting up their local satellite, wireless, voice infrastructure and WAN links;
- Prepares and updates WAN and MAN network
diagrams including all changes and associated documentation.
2. Operates
and administers the ECA Satellite Infrastructure.
Related
Activities:
- Installs, configures, tests and commissions
various earth station sub-systems and associated equipment;
- Operates and maintains Intelsat Standard
satellite earth-station equipment, inclusive of the antenna system, RF
equipment, IF equipment, base-band equipment, and the control, supervisory, and
test facilities;
- In coordination with INTELSAT, conducts periodic
SSOG system testing and circuit line-up of existing digital carriers;
- Ensures that preventative maintenance and
repairs schedules are carried out per established guidelines and procedures;
- Coordinates with the UNLB Operations Center and
remote earth-station sites the provisioning of point-to-point and
multi-destination digital carriers.
- Performs preventative maintenance, fault
diagnosis and repair.
- Maintains up to date earth-station records and
documentation.
3. Provide
Network Management and Monitoring function:
Related Activities:
- Administers, manages, maintains, and supports
ECA Enterprise Network infrastructure including core, distribution, access
layer switches and other network related solutions.
- Operates and administers network monitoring
tools in order to ensure adequate service and performance of the service.
- Configures network devices: routers, layer three
switches, content engines, wireless bridges and access points for the campus
network infrastructure.
- Administers, manages, maintains, and supports
network management and monitoring solutions (HP Openview: Network Node
Management module (NNMi) and server operations manager module (OVOW),
CiscoWorks LAN Management Solution (LMS), MRTG, Cacti and Manage engine Netflow
analyzer for bandwidth monitoring, Big brother for device connectivity
monitoring and GSX for Domino)
- Monitors the network devices health, identify
faults and manage and troubleshoot problems proactively
4. Provide
Network Security and Remote Access Administration:
Related Activities:
- Operates and administers redundant Internet
Firewalls to protects and prevents ECA enterprise network Infrastructure and
resource from external threats;
- Deploys, manages and maintain security systems
which includes Firewalls, DMZs, Intrusion Prevention/Protection Systems,
Proxies, Content Filters, Authentication servers, ensuring secured and the
delivery of high-quality and availability of network services, and seamless
connectivity based on UNECA Network Security Policies.
- Monitors availability and performance to measure
continued effectiveness of network security systems.
- Carry’s out analysis, design, installation, of
new network security projects, or modifications to the existing campus network
security systems, and prepares project schedules, time-line and cost estimates.
- Establishes and maintained VPN connections to
UNECA from remote locations, sub-regional Offices, UNHQ, UNLB, UNON and other
UN agencies.
- Operates and administers Netscalers for remote
access of users, SSL/VPN, reverse-proxy solutions facilitating extranet
connectivity for trusted users, UN organizations and ECA stakeholders.
- Configures and troubleshoots Citrix Netscaler
and Netscaler Gateway for access to applications and virtual desktops hosted in
backend Xenapp or Xendesktop farms from any desktops, laptops, and mobile
devices (ipad, iphone, droid, etc)
- Analyzes and resolves security breaches and
vulnerability issues in a timely and accurate fashion, and conduct user
activity audits where required.
- Provides periodic reporting on information
security issues
- Maintains proper documentation of the telecommunications,
network and computing environment
- Maintains up-to-date knowledge of available and
emerging network, security and computer technologies through professional
reading, attending industry conferences, and professional development
(training, education, and participation in professional associations)
- Assist in designing and managing the business
recovery and disaster recovery plans for the organization.
- Collaborates with Network Project Team in
identifying network and system vulnerabilities, and the appropriate solutions
to eliminate or minimize their potential effects
- Build, deploy & support of Citrix Netscaler
content filtering & application firewall.
- Configure load balancing and URL redirect of
various Servers with Citrix Netscaler
- Configuring authorization and authentication
(RSA, Radius, Smart cards, LDAP, etc) on various Citrix security appliances and
products i.e. Netscaler Gateway, Access Gateway etc.
- Group Policy Configuration for Citrix Netscaler
VPX
5. Performs
the following duties as required:
- Document all operational processes and
procedures to manage all aspects of the deployed systems
- Create System Run Books, defining day-to-day
support, maintenance, troubleshooting knowledge base of the infrastructure.
- Participates in the design, evaluation and deployment of Networks and communications
equipment
- Takes remedial actions after incidents
- Participates in the deployment of communications
equipment
- Assists in optimizing operations as part of the
Networks and Communications team
- Contributes to the diagnosis of communications
errors and escalates issues to other teams as required
- Assists in providing connectivity services to
other UN Agencies as per MOUs
- Performs other related duties as required
Work implies frequent interaction with the
following:
Information
Systems Officers and other IT specialists throughout the United Nations
Senior
administrative staff and focal points in user offices.
Sales and
technical personnel of hardware/software vendors and contractors
Results Expected: Provides
reliable technical and assistance to senior IT staff in support of activities
related to the design, development and usage of various Networks and
Communications systems applications. Consistently applies relevant standards
and guidelines. Efficiently processes work and requisite follow-up, provide
technical advice as needed. Effectively, and in a timely manner, interacts with
colleagues and user groups.