Professionalism: Knowledge of systems design, and development, management,...
Professionalism: Knowledge of systems design, and development, management,
implementation and maintenance of complex information technology systems.
Ability to develop and oversee large centralized or decentralized institutional
systems; conceptual and strategic analytical capacity to understand information
system and business operational issues so as to thoroughly analyse and evaluate
critical systems matters. Knowledge if ITIL processes. Familiarity with
industry standard technologies and systems such as Cisco, HP, EMC, Microsoft
Windows are required. Knowledge of the goPortfolio of software products is
highly desirable. Shows pride in work and in achievements. Demonstrates
professional competence and mastery of subject matter. Is conscientious and
efficient in meeting commitments, observing deadlines and achieving results. Is
motivated by professional rather than personal concerns. Shows persistence when
faced with difficult problems or challenges. Remains calm in stressful
situations.
Communication: Speaks and writes clearly
and effectively. Listens to others, correctly interprets messages from others
and responds appropriately. Asks questions to clarify, and exhibits interest in
having two-way communication. Tailors language, tone, style and format to match
audience. Demonstrates openness in sharing information and keeping people
informed.
Client Orientation: Considers
all those to whom services are provided to be “clients” and seeks to see things
from clients’ point of view. Establishes and maintains productive partnerships
with clients by gaining their trust and respect. Identifies clients’ needs and
matches them to appropriate solutions. Monitors on-going developments inside
and outside the clients’ environment to keep informed and anticipate problems.
Keeps a client informed of progress or setbacks in projects. Meets timeline for
delivery of product or services to client.
Work implies
frequent interaction with the following
Other technical and non-technical staff
members of the United Nations and its agencies located at Headquarters and at
Field Offices including software developers and architects and infrastructure
engineers. Others including external parties, such as governments,
non-governmental organizations and international organizations. IT consultants
and technical personnel of vendors.