Senior Training Officer

Background information – DFS/LSD

The United Nations Department of Field Support, Logistics Support Division (UN DFS-LSD) is responsible for implementing Supply Chain Management in support of the Departments of Peacekeeping Operations and Field Support (DPKO/DFS) missions as well as Special Political Missions (SPMs). 

Background information – Job Specific

The United Nations Department of Field Support is responsible for the delivery of applications that satisfy the requirements of the Departments of Peacekeeping Operations and Field Support (DPKO/DFS) missions as well as Special Political Missions (SPMs).

DFS has implemented a range of systems to address the principal requirements of peacekeeping operations and to support and enhance the processes DFS undertakes.

Umoja is the project approved by the General Assembly resolution 63/262 that aims at the transformation of the United Nations Secretariat by enabling high-quality, cost-effective service delivery to support the execution of evolving mandates everywhere the Organization operates.

Umoja, which means "unity" in Swahili, will unite the many support and administrative entities throughout the Secretariat, including in peacekeeping and field missions, through re-designed and common processes for the management of all financial, human and physical resources; a single integrated information system; and training of staff.

UNOPS has been requested to assist in the implementation of this activity.

The results of work of the Senior Training Officer impacts directly on delivery of services that satisfy the requirements of the Department as well as the performance of the services implemented in the DFS/DPKO field missions and headquarters. It will also ensure proper processes and methodologies are followed and implemented according to the latest of the industry standards. The incumbent is responsible for ensuring activities for all global locations are in line with the overall business targets and UN policies, rules and regulations.

UNOPS has been requested to assist in the implementation of this activity.

Under the direct supervision of the UNOPS Programme Manager, the Senior Training Officer will work with the Umoja Project Management Office (PMO) for DFS. The Senior Training Officer  will perform the following duties:

Ensures the overall management and coordination of the Umoja training team and its training projects. 

Oversee the creation of content, e-learning, collateral and other training materials that will impact behavior-changing training using various training theories inclusive of job aids, facilitator and participant guides, hand-on virtual training systems, tutorials, and webinars

Develop content and implement delivery of the training programs through use of new and innovative technologies in support of Umoja and Supply Chain program striving for continuous learning and disseminating knowledge across field missions and other entities. 

Drive the development of programs that incorporate overall DFS/LSD objectives such as the alignment with supply chain model. The incumbent will also develop and maintain interactive learning solutions that drive measurable results for the Umoja UE2 and guarantee that those solutions are instructionally sound and are up to the business’s quality standards

Develops the strategic training objectives and outcomes of the Umoja Extension 2 Supply Chain program, as well as the structure, content and methods of training in cooperation with the DFS/LSD stakeholders.

Conducts a Training Needs Assessment, develops training modules, evaluates the quality of learning and course materials and workshop delivery and establishes continuous improvements to the programme. 

Evaluate the outcome of the training program and provide analytical reports, metrics on evaluation surveys/results.

Develop and monitor key performance indicators for the Umoja training academy by establishing periodic evaluation and continuous improvement opportunities.

Manage a team of expert trainers for the delivery of project requirements; evaluates performance and advocates for continuous in-house learning and development.

Perform business process analysis on new modules of Umoja to establish training curriculum and develop process maps for delivery of training content.

Set strategic goals to the training program and the training team, monitor activities, schedules and allocates resources to the various engagements required from stakeholders.

Develop timely project status reports and provides quality assurance for deliverables.

The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN and that of UNOPS.

       Performs other related duties as required

Education

Advanced university degree (Master’s degree or equivalent) in business administration, or related area such as finance, procurement, logistics or education. A first level university degree and two additional years of relevant experience maybe accepted in lieu of advanced degree. 

Certificates

Desirable: Prince 2 (foundation or practitioner), Project management Institute, Information Governance and Management.

Experience

A minimum of seven years of progressively responsible experience in project or programme management, training, business analysis or related area is required.

Proven experience in design, development and delivery of multidisciplinary training programme is required.

Strong working knowledge of Microsoft Office.

Excellent communication and interpersonal skills.

Languages

Fluency in written and spoken English is required. Fluency in one or more official UN languages is desirable.

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

UNOPS supports the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.

Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners’ expectations.

With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it.

A flexible structure and global reach means that we can quickly respond to our partners' needs, while offering the benefits of economies of scale. 

Based in Geneva, the Europe and Central Asia Regional Office (ECR) supports UNOPS offices throughout the region through: management, financial and programmatic oversight of global and country-specific portfolios, clusters and operations centres, including hosting services; fund and management advisory services; project implementation; procuring goods and services; and managing human resources.

ECR ensures that projects are executed to the highest standards, providing a shared knowledge base and ensuring that best practices and lessons learned are disseminated between business units and projects across the entire region.

 ECR strategy is to:

• Strengthen UNOPS role in operationalizing the Sustainable Development Goals with particular emphasis on health, environment and economic development.
• Position UNOPS in the Balkan sub-region, the Caucasus and Central Asia.
• Strengthen the implementation of ECR global and regional programmes, with revitalized partnerships in infrastructure, procurement and project management.

ECR operates global portfolios from offices in Geneva, Brussels and New York, and country-specific programmes from its operations and project centres located in Eastern Europe and Central Asian countries.

Based in the New York, the UNOPS Development Group Cluster supports diverse partners with their peacebuilding, humanitarian and development operations. For example, within the United Nations Development Programme, the Cluster works with the Bureau for Policy and Programme Support and the Office of South-South Cooperation.

The cluster also supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations in the delivery of project management and implementation services