Information Systems Officer

Organizational Setting and Reporting Relationships

This position is located in the Enterprise Applications Centre-NY, Office of Information and Communications Technology, Department of Management. The incumbent reports to the Chief of the Web Development and Operations Unit.

Within delegated authority, the Information Systems Officer manages multiple teams of software developers, including on-shore and off-shore teams, as well as, several LAMP (mainly Drupal) and MEAN stack software development projects using agile development methodologies. The Information Systems Officer will also contribute to the Enterprise design, development, and implementation of Enterprise Release Management policies and solutions, Continuous Integration (CI)/Continuous Deployment (CD) pipelines, continuous automated testing best participates and solutions, and in the architecture and design of cloud based and on-premise services and solutions with a focus on Highly Available (HA), Resilient, and Secure applications and services.The Information Systems Officer will liaise with business owners, clients, partners, and vendors to facilitate the successful integration and delivery of products and services.

1. Lead agile development projects on the MEAN stack and LAMP stack (with an emphasis on Drupal 7 and Drupal 8):

• Lead teams of software developers. Manage local onshore and remote offshore development teams; manage sprint planning, release planning, work prioritization, project resources and deliverables.
• Provide guidance, mentorship and training to team members.
• Design, implement, test, and deliver software application/service solutions.
• Develop software solutions that integrate with multiple data sources via API’s (REST, SOAP), utilize micro-services architecture, and readily align with cloud hosted services like docker.
• Identify and develop software solutions that can harness cloud-based services in the areas of AI, Analytics and Visualization, Translation, and more.
• Apply security best practices, deploy software updates and security patches and maintain strong security for supported solutions.

2. Lead the planning, implementation, and management of DevOps tools and solutions for web services and web applications within the context of a broader DevOps initiative:

• Implementing best practices and tools for DevOps
• Tracking and reporting tools/dashboards
• Continous automated testing and deployment
• Implementing platforms and solutions that support integrated build and deploy pipelines for products
• Contribute to the development of a comprehensive technical and business governance model for DevOps procedures.
• Provide day to day operational support and guidance to development teams on implementing automation in build and deploy procedures using Enterprise DevOps tools.
• Contribute to automation scripts to facilitate build and deploy processes to provide continuous delivery of software and services.

5. Undertake Research & Development:

• Actively contribute to the adoption of strong software architecture, development best practices and new technologies.

Results Expected:

Manages and engages in all aspects of agile software development projects, ensuring client requirements are identified, project resources are allocated, and the continuous testing, validation, and delivery of solutions in line with Enterprise policies and standards. Actively participates in the design, development, and implementation of best practices and solutions for a “DevOps” architecture and delivery model. Manages and engages in all operational aspects of web applications, web services systems, as well as, in the management of services to support DevOps solutions. Participates in Cloud based architecture, services and solutions, ensuring cloud services and platforms meet established service level requirements. Works with minimal supervision and in accordance with team’s goals; keeps abreast of available technology and shows willingness to learn new technology.

• Advanced university degree (Master's degree or equivalent) in computer science or related field; a first-level university degree in combination with qualifying experience may be accepted in lieu of an advanced university degree.

The following qualifications are required for this position: 

•  5 years or more experience in software application architecture design, development, maintenance, and support in an Enterprise Environment in PHP or Node.js.
• Demonstrated experience developing web front ends using JavaScript, Angular, or React, and CSS.
• 3 years or more experience working with agile methodologies (e.g. scrum) and cross-functional teams (product owners, scrum masters, developers, operations teams, users, and more).
• 2 years or more experience managing projects for highly-available mission-critical web application systems and websites in an Enterprise environment.
• Experience troubleshooting Drupal websites and Node.js web applications and web hosting services.
• Experience with CI/CD processes and tools, automated testing, and DevOps best practices and tools. 
• Strong leadership, communication, and collaboration skills with track record of project ownership and accountability.

• Experience integrating with and managing API’s (REST, SOAP). Familiarity with micro services architecture.
• Knowledge of SOLR search including developing applications that use SOLR. 
• Knowledge of reverse proxy setups, like Netscalers, in an Enterprise environment.
• Knowledge of Scripting in Linux (Bash or Python) and on Windows PowerShell.
• Knowledge of Information Technology Infrastructure Library (ITIL).
• Knowledge of project management methodologies such as Prince2
  
  

• English and French are the working languages of the UN. For this job opening, fluency in English (both oral and written) is required; knowledge of another UN official language is desirable.

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

UNOPS mission is to help people build better lives and countries achieve sustainable development.

UNOPS provides its partners with advisory, implementation and transactional services, with projects ranging from building schools and hospitals, to procuring goods and services and training local personnel. UNOPS works closely with governments and communities to ensure increased economic, social and environmental sustainability for the projects we support, with a focus on developing national capacity.

UNOPS vision is a world where people can live full lives supported by appropriate, sustainable and resilient infrastructure, and by the efficient and transparent use of public resources in procurement and project management.

With over 8,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, where they need it.  By implementing around 1,000 projects for our partners at any given time, UNOPS makes significant contributions to results on the ground, often in the most challenging environments.

Based in Geneva, the Europe and Central Asia Regional Office (ECR) supports UNOPS offices throughout the region through: management, financial and programmatic oversight of global and country-specific portfolios, clusters and operations centres, including hosting services; fund and management advisory services; project implementation; procuring goods and services; and managing human resources.

ECR ensures that projects are executed to the highest standards, providing a shared knowledge base and ensuring that best practices and lessons learned are disseminated between business units and projects across the entire region.

 ECR strategy is to:

• Strengthen UNOPS role in operationalizing the Sustainable Development Goals with particular emphasis on health, environment and economic development.
• Position UNOPS in the Balkan sub-region, the Caucasus and Central Asia.
• Strengthen the implementation of ECR global and regional programmes, with revitalized partnerships in infrastructure, procurement and project management.

ECR operates global portfolios from offices in Geneva, Brussels and New York, and country-specific programmes from its operations and project centres located in Eastern Europe and Central Asian countries.

Based in the New York, the UNOPS Development Group Cluster supports diverse partners with their peacebuilding, humanitarian and development operations. For example, within the United Nations Development Programme, the Cluster works with the Bureau for Policy and Programme Support and the Office of South-South Cooperation.

The cluster also supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations in the delivery of project management and implementation services