Re-advertisement - ICT Officer

Job categories IT

Vacancy code VA/2018/B5311/15908

Department/office AFR, SOCO, Somalia

Duty station Mogadishu, Somalia

Contract type Local ICA Specialist

Contract level LICA Specialist-8

Duration 1 year renewable subject to performance and the availability of funds

Application period 27-Jun-2018 to 11-Jul-2018

Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement.

Please note that UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.

This vacancy is closed.

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Background Information - Job-specific

Under the overall guidance of the Operations Manager, the ICT Officer is responsible for the information technology related services and functions to support UNOPS Somalia in managing its operations. The ICT Officer promotes a collaborative, client-oriented approach consistent with UNOPS rules and regulations.

The ICT Officer may supervise personnel of the ICT Unit. He/she works in close collaboration with teams in the Country Office or Hub Office and UNOPS HQ staff ensuring successful performance in ICT management.

This position is open to Somali nationals only.

Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types.

Functional Responsibilities

Summary of Key Functions ICT Management Applications Network...

Summary of Key Functions

ICT Management
Applications
Network Administration
Telecommunications
Knowledge building and knowledge sharing

Provides effective ICT management, focusing on achievement of the following results:

Assessment and evaluation of information technology capacity and requirements of the office in terms of updating hardware and software to acceptable global levels. Identification and prioritization of areas where improvements need to be addressed to be able to effectively support the organization in achieving its goals and priorities. Provision of cost implications and benefits of recommendation for budget consideration.
Contribution to the planning of global IT strategies and policies by representing the office and providing feedback on local IT requirements, technical capacity in terms of web technology, support and skills available.
Conduct of ongoing proactive evaluation of system performance, identifying areas of inefficiencies and potential problems. Collaboration with management for corrective actions to achieve improved and uninterrupted services. Recommendation of back-up options in potential problem areas that are beyond one’s control.
Ensuring security of information technology operation at all times. Development of back-up programmes and ensuring strict implementation.
Establishment of control systems to ensure that all information technology equipment is maintained regularly and in proper working condition.
Interaction with HQ and IT staff in other UN agencies in the area and participation in information exchange meetings for systems co-ordination, consistency in direction, policy and standards; also for knowledge sharing on software expertise

Identifies, introduces and maintains software applications, focusing on achievement of the following results:

Identification of new areas where computerization is advantageous and applicable. Recommendation of applicable software packages to use, understanding user/clients specification, needs and requirements to achieve client satisfaction.
Maintenance of application systems and in collaboration with clients/users mutual agreement on changes/modifications to existing programmes and reports generated to ensure continued system effectiveness and relevance. Provision of reports, ad hoc or otherwise, required for management information and as tool for decision-making.

Provides efficient network administration, focusing on achievement of the following results:

Up to date with changes in the technology and availability in the area.
Implementation of corporate information technology policy changes applicable to the office, if any, to be compatible and up to par with other offices and achieve global IT plan.

Provides efficient telecommunications service, focusing on achievement of the following results:

Recommendation of strategies to ensure and improve global connectivity and telecommunication facilities.
Proactive maintenance of telecommunications equipment to avoid interruption of service.

Provides support to knowledge building and knowledge sharing, focusing on achievement of the following results:

Organization of training for the operations/IT/projects staff on HR-related topics.
Advice to management, clients and colleagues on subject matter expertise
Sound contributions to knowledge networks and communities of practice.
Synthesis of lessons learnt and best practices in human resources

Impact of Results

The key results have an impact on the overall efficiency of the Somalia Office in ICT management, technical stability and reliability of the installed systems and success in introduction and implementation of ICT strategies and policies. Appropriate delivery of services ensures client satisfaction and enhances credibility of UNOPS as an effective and efficient organization in the ICT sector.

Education

Bachelor’s degree in Information Systems or Information Management or Comp...

Experience

A minimum of 2 years working experience in ICT management is required. Exper...

Languages

Fluency in written and spoken English language is required;

Competencies

Treats all individuals with respect; responds sensitively to differences and enc...

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Additional Considerations

Please note that the closing date is midnight Copenhagen time Applications ...

Contract type, level and duration

Contract type: Local Individual Contractor Agreement Contract level: LICA 8 Cont...

Background Information - UNOPS

UNOPS supports the successful implementation of its partners’ peacebuildin...

This vacancy is closed.

Apply

APPLICATION TIPS

How to send a good application:

TOGETHER, WE BUILD THE FUTURE

UNOPS – an operational arm of the United Nations – supports the achievement of the Sustainable Development Goals (SDGs) by successfully implementing its partners’ peacebuilding, humanitarian and development projects around the world.

Our mission is to help people build better lives and countries achieve peace and sustainable development.

We are proud of our people. The UNOPS family brings together approximately 160 nationalities, represented by over 5,000 UNOPS personnel as well as some 7,800 personnel recruited on behalf on our partners. Spread across 80 countries, our workforce is rich in diversity and culture – with inclusion at its core.

We understand the importance of balancing professional and personal demands and offer several flexible working options.

Explore what we offer here.