Within delegated authority, the
Senior Networks and Communications Administrator...
Within delegated authority, the
Senior Networks and Communications Administrator will be responsible for the following duties:
(These duties are not all inclusive nor are all duties carried out by all
Networks and Communications Administrators.)
Coordinates
all IT Training and Certification activities across divisional units;
1. Operates and administers the ECA
Wide Area Network – (ECA’s external network infrastructure and connections to
Sub-Regional Offices, UN Agencies as per MOUs, and UN Headquarters)
- Installs,
configures and tests Wide Area Network (WAN) systems and associated equipment;
- Coordinates
with leased line carrier and/or remote site technical support staff, service restoration
during facility failures at Headquarters and SROs;
- Operates
and maintains satellite, wireless, voice infrastructure and other
communications associated equipment including testing, preventative
maintenance, fault diagnosis and repairs;
- Coordinates
with the UN Logistics Bases and UN Headquarters the communications protocols
and standards;
- Provides
support to SRO ICT focal points in setting up their local satellite, wireless,
voice infrastructure and WAN links;
- Prepares
and updates WAN and MAN network diagrams including all changes and associated
documentation.
2.Operates and administers the ECA Satellite Infrastructure.
- Installs,
configures, tests and commissions various earth station sub-systems and
associated equipment;
- Operates
and maintains Intelsat Standard satellite earth-station equipment, inclusive of
the antenna system, RF equipment, IF equipment, base-band equipment, and the
control, supervisory, and test facilities;
- In
coordination with INTELSAT, conducts periodic SSOG system testing and circuit
line-up of existing digital carriers;
- Ensures
that preventative maintenance and repairs schedules are carried out per
established guidelines and procedures;
- Coordinates
with the UNLB Operations Center and remote earth-station sites the provisioning
of point-to-point and multi-destination digital carriers.
- Performs
preventative maintenance, fault diagnosis and repair.
- Maintains
up to date earth-station records and documentation.
3.Provide Network Management and
Monitoring function:
- Administers,
manages, maintains, and supports ECA Enterprise Network infrastructure
including core, distribution, access layer switches and other network related
solutions.
- Operates
and administers network monitoring tools in order to ensure adequate service
and performance of the service.
- Configures
network devices: routers, layer three switches, content engines, wireless
bridges and access points for the campus network infrastructure.
- Administers,
manages, maintains, and supports network management and monitoring solutions (HP
Openview: Network Node Management module (NNMi) and server operations manager
module (OVOW), CiscoWorks LAN Management Solution (LMS), MRTG, Cacti and Manage
engine Netflow analyzer for bandwidth monitoring, Big brother for device
connectivity monitoring and GSX for Domino)
- Monitors
the network devices health, identify faults and manage and troubleshoot
problems proactively
4. Provide Network Security and Remote Access Administration:
- Operates
and administers redundant Internet Firewalls to protects and prevents ECA
enterprise network Infrastructure and resource from external threats;
- Deploys,
manages and maintain security systems which includes Firewalls, DMZs, Intrusion
Prevention/Protection Systems, Proxies, Content Filters, Authentication
servers, ensuring secured and the delivery of high-quality and availability of
network services, and seamless connectivity based on UNECA Network Security
Policies.
- Monitors
availability and performance to measure continued effectiveness of network
security systems.
- Carry’s
out analysis, design, installation, of new network security projects, or
modifications to the existing campus network security systems, and prepares
project schedules, time-line and cost estimates.
- Establishes
and maintained VPN connections to UNECA from remote locations, sub-regional
Offices, UNHQ, UNLB, UNON and other UN agencies.
- Operates
and administers Netscalers for remote access of users, SSL/VPN, reverse-proxy
solutions facilitating extranet connectivity for trusted users, UN organizations and ECA
stakeholders.
- Configures
and troubleshoots Citrix Netscaler and Netscaler Gateway for access to
applications and virtual desktops hosted in backend Xenapp or Xendesktop farms
from any desktops, laptops, and mobile devices (ipad, iphone, droid, etc)
- Analyzes
and resolves security breaches and vulnerability issues in a timely and
accurate fashion, and conduct user activity audits where required.
- Provides
periodic reporting on information security issues
- Maintains
proper documentation of the telecommunications, network and computing
environment
- Maintains
up-to-date knowledge of available and emerging network, security and computer
technologies through professional reading, attending industry conferences, and
professional development (training, education, and participation in
professional associations)
- Assist
in designing and managing the business recovery and disaster recovery plans for
the organization.
- Collaborates
with Network Project Team in identifying network and system vulnerabilities,
and the appropriate solutions to eliminate or minimize their potential effects
- Build,
deploy & support of Citrix Netscaler content filtering & application
firewall.
- Configure
load balancing and URL redirect of various Servers with Citrix Netscaler
- Configuring
authorization and authentication (RSA, Radius, Smart cards, LDAP, etc) on
various Citrix security appliances and products i.e. Netscaler Gateway, Access
Gateway etc.
- Group
Policy Configuration for Citrix Netscaler VPX
5.Performs the following duties as
required:
- Document
all operational processes and procedures to manage all aspects of the deployed
systems
- Create
System Run Books, defining day-to-day support, maintenance, troubleshooting
knowledgebase of the infrastructure.
- Participates
in the design, evaluation and deployment
of Networks and communications equipment
- Takes
remedial actions after incidents
- Participates
in the deployment of communications equipment
- Assists
in optimizing operations as part of the Networks and Communications team
- Contributes
to the diagnosis of communications errors and escalates issues to other teams
as required
- Assists
in providing connectivity services to other UN Agencies as per MOUs
- Performs
other related duties as required
Work
implies frequent interaction with the following:
Information Systems Officers and
other IT specialists throughout the United Nations
Senior administrative staff and
focal points in user offices.
Sales and technical personnel of
hardware/software vendors and contractors
Results
Expected: Provides
reliable technical and assistance to senior IT staff in support of activities
related to the design, development and usage of various Networks and
Communications systems applications. Consistently applies relevant standards
and guidelines. Efficiently processes work and requisite follow-up, provide
technical advice as needed. Effectively, and in a timely manner, interacts with
colleagues and user groups.