The
incumbent in this position will perform the following core ICT functions:
(i)
Regional Information and Communication
Technologies (ICT) support to LCR’s locations
and assurance against corporate standards
Provides
regional leadership and management of
the ICT function focusing on the following results:
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Coordinating the region ICT network, acting as
a mentor and providing expert guidance on relevant functional and technical
matters.
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Influencing continuous learning and development
opportunities to strengthen ICT network capacities
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Acting as secondary supervisor of ICT focal
points, which includes working in collaboration with primary supervisor on
setting objectives, performance measurements, standards and results expected to
ensure timely and client focused services.
-
Ensure that ICT focal points are engaged in
continuous learning of ICT technologies
-
Acting as a liaison between LCR and FG ICT Unit
in Copenhagen with regard to any ICT project, coordinating implementation and
meeting minimum corporate ICT standards.
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Promoting LCR ICT network teamwork and
collaboration
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Fostering a positive work environment, respectful
of both men and women, and ensure that the highest standards of conduct are
observed.
Provides functional and technical expertise to the ICT function focusing on the
following results:
-
Providing expertise and expert guidance to LCR
ICT network in all areas with an emphasis on implementing ICT corporate
operations quality guidelines and standards including network management, cybersecurity,
continuity/disaster recovery risks, business continuity and contingency plans, etc.
-
Working closely with FG ICT unit to assure all
systems are in line with ICT's long-term strategy
-
Working closely with LCR ICT network and HoSS to
oversee the planning of ICT infrastructure requirements and serve as ICT technical
advisor
-
Checking and ensuring compliance with relevant
ICT standards, policies and procedures
Embeds relevant
knowledge management and innovation within the ICT function by contributing to
the development of internal capacity across the organization in the area of ICT
and sharing good practices and lessons learnt with LCR ICT network.
(ii)
Effectively coordinate in the rollout and
support of relevant technology platforms. Act as an ambassador and resource to
ensure that all users in the region are best able to utilize tools available to
address business needs.
(iii)
Acts as ICT focal point for the implementation
of ICT operation standards in support to the two offices located in Panama: (1)
Latin America and Caribbean Regional Office and (2) Panama Project Centre. As required may temporarily provide support
in the capacity of ICT focal point to other LCR office.
(iv)
Provides technical support to portfolio
development at regional level focusing in the following results:
-
Scoping of ICT demands in projects.
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Contributing to proposal development through
advice on scope, budget, timeline and quality of ICT components.
-
Developing and/or reviewing requirements for
the procurement of projects ICT equipment.
-
Implementation support to ICT related projects.
-
Contribute to portfolio development of ICT
projects in the different countries in the region. This may involve travel and
meetings with UNOPS partners.
(v)
Other functions related to the role as required
by the primary or secondary supervisor.