The broad outlines of the work expected by
this position are detailed below; the omission of specific statements of duties
does not exclude them from the position if the work is similar, related or a
logical assignment to this class:
➢
Deepen relationships with clients by strategizing user driven outreach
activities
✓
Contribute to
effective building of relationships by identifying and executing opportunities
to deepen relationships with clients
✓
Engage with
clients and team to understand their needs and current communication methods
✓
Review the
client onboarding and training process and work with Project team to improve
the support offered
✓
Identify ways
to improve the user experience by developing communication processes to be used
across the project team
✓
Contribute to
the development of guidance documents and best practice templates to strategise
communications and relationship building with clients
✓
Work with the
Project team to constantly improve and enhance the internal and external
communication and relationship building approaches
✓
Support the
Project Manager and team in managing clients, users and stakeholder
➢
Provide strategic support to Communications and Relationship building
✓
Assist an
effective outreach effort by providing support for communication materials
produced, in relation to user needs
✓
Support the
development of creative communication strategies, key guidance documents and
templates
✓
Coordinate
the implementation of project communications strategies and ensure that content
and communications methods are up to date, correct and consistent
✓
Support
communications colleagues develop and edit communications materials as required
✓
Prepare
periodic reports regarding progress toward and barriers to the achievement of
communication strategies and plans
✓
Liaise with
broader UNOPS and the development/humanitarian sector to develop a network and
identify opportunities to support them
➢
Support
broader UNOPS projects and the Nepal Operations Hub (NPOH)
✓
Oversee UNOPS
communications materials produced by communications team on project, country
and NPOH level
✓
Support the
communications intern and broader team develop, edit and write communications
materials across all projects as required
✓
Contribute to
developping internal and external communication strategies for the NPOH adapted
to each country
✓
Assist by
developing materials, concepts, approaches and any other activities required
for effective communication of the projects
✓
Participate
at UNOPS coordination meetings and liaise with UNOPS offices across the South
Asia region and beyond
✓
Assist the
NPOH project managers and PMO to manage the lessons learning and evidence base
of communications and the projects
Monitoring and Progress Controls
●
Develop
effective concepts and approaches to deepen client relationships
●
Develop
effective communication and outreach frameworks for UNOPS projects
●
Prepare
timely strategies and materials for the projects
●
Support
communication colleagues produce materials