Associate Information Systems Analyst

Office of Information and Communications Technology (OICT) / Enterprise Application Centre-Aisa (EAC-Asia)

In 2014 EAC-Asia was established to serve as Asia-Pacific hub to build enterprise applications for the United Nations Secretariat. The personnel being located in New York, Valencia and Bangkok, EAC-Asia oversees the development and maintenance of enterprise applications such as iNeed Customer Relationship Management system (iNeed), Electronic Fuel Management System 2 (eFMS-2), Electronic Contingency-Owned Equipment (eCOE), and Electronic Rations Management System (eRMS) among others.

Core enterprise application solutions have been built upon Siebel CRM public sector, Oracle-based identity management systems, JEE Spring Framework, PeopleSoft, SAP and Android/iPhone mobile platforms.

Purpose and Scope of Assignment

The position is located in Valencia, Spain. This is a position in UNOPS for supporting projects carried out for the United Nations Secretariat and located in the United Nations Enterprise Application Centre- Asia (EAC – Asia).  The incumbent of this position will be a consultant of UNOPS under its full responsibility.

The incumbent gathers user requirements, prepares relevant documentation, manage, analyze, and execute SAP Material Management (MM) module maintenance and support plan, deployment, training, quality assurance and other related activities.

With the direction of a senior project manager the incumbent is expected to undertake the following duties:

• Gather business requirements from clients and updates the business blue prints
• Prepare main process scenario conceptualization, customization, and testing
• Plan and perform data migration using LSMWs
• Manage incidents, problems, and other requests for satisfactory resolution within the standard KPIs
• Improve quality assurance activities and management while keeping the tight deadlines
• Communicate with the business community with high level of client orientation and presentation skills
• Prepare end users training manuals and conduct training sessions
• Perform other duties as required

Monitoring and Progress Controls

• Timely resolution of issues with high rate of business clients’ satisfaction
• On time delivery of high-quality software with less defects introduced in the production environment
• Timely delivery of properly configured modules aligned with the specifications, quality, and deadlines
• Provision and updates of quality assurance standard operating manual

Education

• A Bachelor’s degree in computer science, information management, mathematics, economy, business administration or related field is required. 
• A relevant Master’s degree is an advantage.

Work Experience 

• Minimum 2 years of progressively responsible experience in any of the following areas: information systems analysis, programming, quality assurance, deployment or maintenance is required for the holder of a Bachelor’s degree in the relevant fields. A Master’s degree may substitute for some of the required years of experience.
• Minimum of 2 years of experience in SAP material management module implementation, maintenance, deployment, quality assurance, or support is required. Additional experience in SAP finance/control are highly desirable.
• Functional knowledge in at least 4 of the following technologies is highly desirable: SAP Financial Accounting (FI), SAP CO (Control), SAP Human Capital Management (HCM), SAP SD (Sales and Distribution), SAP Employee Self-Service (ESS), SAP Manager Self-Service (MSS), LSMW, SAP Query, SAP Quick Viewer, ABAP
• Knowledge of Linux, UN application architecture, or integration with Siebel and other standard platforms is desirable.

Language Requirements

• Fluency in written and oral English is required. 
• Knowledge of another United Nations official language is an advantage.

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Background Information: Sustainable Development Cluster (SDC)

Based in New York, the Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations.

The SDC’s services include grants management, development and special initiatives support, and technology support to the UN and UN agencies.

The SDC is part of the New York Service Cluster that supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.