Social Media Analyst

The Water Supply and Sanitation Collaborative Council (WSSCC) was established in 1990 and mandated by United Nations General Assembly resolution A/RES/45/181.The WSSCC Secretariat is hosted by the United Nations Office for Project Services (UNOPS) and aims to accelerate the achievement of sustainable sanitation, hygiene and water services for all people, with special attention to the unserved poor, by enhancing collaboration and coordination of all sector stakeholders. The WSSCC Secretariat is located in Geneva, Switzerland. More information on WSSCC can be found on the website at www.wsscc.org.

• Under the guidance of the Head of Corporate Communications and Advocacy, with inputs from partnership, membership and programme teams, propose and implement a social media strategy and work plan.

• Collect and analyze social media metrics to gauge reach, engagement and other performance measures for social media posts, accounts and campaigns, and provide a monthly analysis of WSSCC’s current digital execution to the Corporate Communications and Media Unit and the Senior Leadership Team.

• Write news, feature stories and profile pieces for WSSCC’s website and other digital platforms to raise visibility of sanitation and hygiene, and the Council’s achievements.

• Initial development and effective implementation of global and local social media campaigns for special events and topics, especially around WSSCC’s contribution to SDG 6.2.

• Expand WSSCC’s global online platform, oversee online accounts and corporate platforms, including active engagement with all audiences including national counterparts, donors, membership and organizational partners creating a dialogue that realizes WSSCCs local-to-global and global-to-local principle.

• Coordinate social media around corporate events, including drafting of an outreach plan, live tweeting and online engagement with participants.

• In collaboration with membership and outreach teams, support their efforts to build new audiences that can raise awareness of WSSCC’s work and mobilize funds

• Under the guidance of the Publications and Production Officer and other subject matter owners, curate content for specific, targeted hard copy publications in support of the overall communications strategy; collaborate with external media contractors for quality, design and production of materials. 

• Monitor corporate platforms including Twitter, Facebook, Instagram and LinkedIn.

• Provide technical guidance and train WSSCC staff worldwide on best practices around using social media for outreach and advocacy, including photo gathering and editing, graphic creation and presentation;

• Develop and maintain close working relationships with regional programme teams and national counterparts to ensure relevance of content.

• Develop peer relationships with social media specialists in other UN and development agencies to leverage and partner with collaborator online communications to expand WSSCCs presence

• Master’s degree in Communications, International Relations/Public Affairs, Journalism, Media Arts, Marketing, Political Science or other related disciplines is required.
• A bachelor’s degree and two additional years relevant experience may be considered in lieu of the Master's degree.

• Experience in journalism to develop compelling digital content and generate response from audiences online;
• Experience managing digital channels (website and/or social media) in a professional context;
• Demonstrated ability to learn and master new knowledge, information in substantive content areas and in relationships with colleagues;
• Ability to adopt to changing technologies and the changes in the social media environment;
• Ability to promote innovative ideas and changes in a proactive manner;
• Strong client orientation, planning and organization skills necessary;
• Keen attention to detail, able to prioritize and process large volumes of work;
• Good interpersonal and communication skills;
• Good organizational skills and sound judgment;
• Adept at working in a team environment but must be able to show initiative and ability to work independently.

• Contract type: International Contractor Agreement
• Contract level: International Specialist Level 1
• Contract duration: ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.