Portfolio Support Intern (focus on communication)

Within UNOPS, Implementation Practices and Standards (IPS) is responsible for the UNOPS delivery practices. IPS provides thought leadership, standards and oversight as support to the successful delivery of programmes and projects within UNOPS service lines (infrastructure, procurement, project management, human resources and financial management services).

IPS is comprised of the Infrastructure and Project Management Group and the Procurement Group which aims to reduce organizational risks, improve project performance, and promote excellence across UNOPS projects through the Standards Management Framework; and provides organisational oversight on the application of standards. These Groups also support the positioning of UNOPS in the UN system and development sector in Infrastructure, Project Management and Procurement.

Under the overall management of the Support Services Specialist and direct supervision of the Communications and Media Analyst, the PS Intern will have a primary focus on supporting communication activities, in addition to providing overall support to the services provided by the PS unit. S/he will also promote a client-oriented approach to deliver high-quality support services. 

The successful candidate will be responsible for supporting a variety of tasks and work packages as a part of her/his internship period. We are seeking qualified applicants who have strong communication skills and capacity in desktop publishing software and/or website management. The successful candidate must be client/service-oriented as well as structured, organized and detail-oriented. In addition, the incumbent is expected to demonstrate willingness and ability to learn all online tools managed by IPS, provide guidance and assistance as required to IPS personnel and overall continually improve required technical skills under the guidance of the Communications and Media Analyst. The incumbent’s support will be focused on, but not limited to, communication activities. 

One flagship project to be delivered under this internship is the Project of the year award (POTYA). It is an exciting corporate award which is celebrating the best project management practices and projects which have great impact on the beneficiaries, and get the PS team to exchange a lot with the country offices and field project teams, which would provide the PS Intern with a fair insight of UNOPS activities across the world. A second important aspect for this internship is that UNOPS is switching this year to google platform, and is therefore re-imagining all its processes and tools to integrate them within google, which gives multiple opportunities to develop new solutions to improve how PS delivers support services to IPS. Depending on the successful candidate’s interests, s/he may be exposed to other support services (than communication) as wished.

Overall support to a variety of tasks and work packages in the area of support services, more specifically communications, in alignment with the IPS annual work plan:

1. Communications support and content management

• Support the compliance of IPS to the corporate communication strategy and branding by editing specific documents to align them with UNOPS branding; Support the implementation of IPS content and publications roll out strategy, specifically the communication and dissemination, for products developed by IPS;

• Provide support to the translation of content, and other larger translation exercises, including review of translation as requested;

• Support knowledge sharing and the maintenance of the Content Management System in IPS;

• Assist in maintaining and updating the IPS work-space with the most recent information;

• Support the identification of areas for the improvement and development of IPS work-space with new case studies, UNOPS best practices;

• Support the collection of information and drafting of articles, presentations, emails and other communication on infrastructure and PM practices and tools to share with the organization through available channels;

• Support the editing and publishing of IPS content, including blog posts, fact sheets and other materials for print and electronic publication;

• Support the setup of web conferencing and other online collaborative work-spaces as requested

• Support the organization of the Project of the Year Award, including but not limited to support to the nomination and evaluation process, template design, communication material development, including video development and editing;

• Provide support to UNOPS Town Halls and other corporate initiatives involving IPS products and initiatives.

Education

• Completion of secondary school or equivalent is required.
• To be eligible for this particular internship with UNOPS, the candidate must be studying towards a university degree in communications, journalism or other relevant discipline, or have graduated with a relevant university degree in the past three years.

Experience

• While no prior work experience is required, some experience in support services, communications, desktop publication, web content management or journalism, ideally within the development sector, is highly desirable.

Contract type: Internship

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

Work environment:

IPS offers a unique work environment in UNOPS headquarters in Copenhagen, Denmark, located in the UN City building, one of Copenhagen’s landmarks. UNOPS HQ offers a safe, family-friendly environment with multiple opportunities for networking and an active lifestyle in a city known for its excellent urban design and planning.

The IPS team is a diverse team in terms of age, nationalities and family situations.  The team is inclusive and values social and athletic activities like team breakfast, Friday evening networking or sports such as sailing, climbing, running and squash. IPS is very dynamic and welcomes agility, autonomy and self-drive. The work of IPS is oriented towards exciting opportunities which have a corporate, global impact and is in touch with the whole of UNOPS. UNOPS has a hosting agreement with the Government of Denmark under which both national and international candidates are eligible for HQ-based positions. UNOPS officials are exempt from Danish taxes on UN incomes. EU citizens in particular may opt to be registered with the Danish State Administration as an EU migrant worker, and keep the rights associated with that status, or register through UNOPS with the Ministry of Foreign Affairs. EU citizens may apply for the free public Danish health insurance or special health card depending on their choice of registration. Non-EU citizens will be registered by UNOPS under the Ministry of Foreign Affairs and must purchase their own private health insurance.