Programme Management Specialist (Business Process Improvement)

The United Nations Support Office in Somalia (UNSOS) is mandated to provide administrative and logistics support to its partners in implementing the United Nations Security Council resolutions on Somalia.

UNSOS intends to establish a Business Process Improvement and Innovation support project that will help fast track primarily the short, medium, and long term improvement of the existing Human Resources (HR) processes, among other critical processes (i.e. non-Umoja processes) identified by an internal review and approved by the mission leadership for implementation. Under the overall supervision of the UNOPS Senior Programme Manager and the guidance of the Chief Human Resources Officer (CHRO), the Programme Management Specialist (Business Process Improvement) will serve as the primary focal point for the Mission’s implementation of a set of recommendations made in the HR Section’s Business Process Improvements report to improve HR processes, including some key internal process and product improvements resulting from an internal self-assessment. In the performance of his/her duties, the incumbent will be required to collaborate with external partners and stakeholders, notably Chief of Operations and Resource Management (ORM), Office of the Director of UNSOS, and Director of Missions Support (DMS) /United Nations Assistance Mission in Somalia (UNSOM). 

This is a position in UNOPS for supporting projects carried out for or in UNSOS. The incumbent of this position will be a staff member of UNOPS under its full responsibility.

• A Master’s Degree, preferably in Human Resources, Business Administration or other relevant disciplines is required.
• A Bachelor’s Degree in combination with additional two years of experience may be accepted in lieu of a Master’s Degree.

• A minimum of five (5) years of professional experience in programme development and management.
• A minimum of two (2) years of experience in globally dispersed teams. 
• A minimum of one (1) year of experience in applying structured project management methodologies for delivery of complex business projects. 

• Skilled in use of MS Visio and MS PowerPoint.
• Understanding of Internet, Intranet, Extranet and multi-tiered architectures.

• For this position, fluency in English (read, write, speak) is required. 
• Knowledge of another official UN language is an advantage.

Contract type:       Staff
Contract level:       P3
Contract duration: One year initially, renewable subject to satisfactory performance and funding availability

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Background Information - Sustainable Development Cluster 

Based in New York, the Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations.

The SDC’s services include grants management, development and special initiatives support, and technology support to the UN and UN agencies.

The SDC is part of the New York Service Cluster that supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.