Human Resources Senior Analyst - Surge capacity (RETAINER), Multiple positions

Based in Copenhagen, Denmark, the UNOPS Integrated Practice Advice and Support (IPAS) serves all the regions and headquarters, primarily with advice and solutions to everyday implementation challenges. IPAS consists of a diverse team of subject matter experts in the six practice areas of HR, Administration, Legal, Finance, Procurement, Project Management and Infrastructure. IPAS has three main roles:

Support to operations in the field offices: IPAS provides timely advice and supports actively finding of solutions to everyday implementation challenges, based on policy and best practices. It also provides operational support in specific areas.

Business efficiency: IPAS recommends changes to policies, processes and operating standards based on the feedback and experience of the field offices. IPAS also ensures transparent and efficient project implementation, in line with policy and business needs. 

Body of knowledge: IPAS contributes to research and coordination within the policy groups and project practitioners. It provides structured knowledge and subject matter expertise which is used across practice areas to provide coherent and tailored advice to the requesting offices.

Faced with recurring demands for such services, IPAS has been given the responsibility to create a Surge Capacity team to meet the needs of UNOPS field offices. These needs include but are not limited to providing personnel for quick inception of new projects, supporting emergency responses, as well as covering gaps after unexpected departure of colleagues whose roles are critical to the operations of the office.

IPAS is now hiring committed colleagues to be part of this Surge Capacity team in the areas of HR, Procurement and Project Management / Infrastructure. We are looking for candidates from all around the world who are passionate about our mission and values, and looking forward to making a difference for people in need.

As a Human Resources Analyst - Surge Capacity (retainer), you will be providing HR support to UNOPS field offices globally. When the need arises, you will be assigned to surge missions with the objective to support offices that require rapid HR support,  e.g. at the inception of a project, or cover a gap between recruitments following the unexpected departure of an HR colleague. 

Frequent travel to field offices, including to hardship locations is expected. Remote support may also happen, depending on the nature of the assignment and clients’ preferences, as well as potential limitations to travel due to external factors/global context.

As the face of IPAS  in the field, you will be required to be a role model by leveraging a business partnering approach in every assignment. You will report to the manager of the position you will fill when deployed. During these missions, you will be responsible for providing recruitment support, technical HR advice, operational support, and capacity building in field offices, always with the aim of increasing quality, professionalism and creating efficiencies. Your work will focus on identifying challenges and providing innovative solutions to ensure high quality of HR services across the organization. This also involves the use of data analytics to enable business  decisions, for example by assisting field offices in the development of monitoring/planning tools and dashboards for HR activities.  In the performance of your functions, you will benefit from expert technical advice from IPAS HR colleagues if/when needed. 

The functions/responsibilities/key results of this job description are generic and may not always be applicable, nor be comprehensive, for all missions. The specific tasks and deliverables for each assignment may vary and will be detailed in the terms of reference developed for each assignment by the requesting office/unit. The findings will be addressed in a mission report.  

Summary of Functions:

1. The main responsibility of the HR Analyst - Surge Capacity will be to provide HR surge support to Field offices -with travel and sometimes remotely. 

2. The HR analyst will be contributing to knowledge building and knowledge sharing at field level.

Functional Responsibilities:

1. Provides surge HR support to Field Offices, including but not limited to the following:

• Provide support and guidance to the local HR team, role modeling a business partnering approach and ensuring issues are addressed in a smooth and efficient manner

• Operational support to HR processes (including support to recruitments, restructuring exercises and other HR processes), with the objective that timely actions are taken to avoid delays in project implementation. 

• Advice on priorities and HR planning with clear definition of timelines, roles and responsibilities

• Build rapport with hiring managers, ensuring their staffing needs are forecasted and recruitment planning meetings are conducted

• Support to outreach efforts, definition of outreach plans

• Make suggestions for business process improvements and efficiency gains in HR management at office level

2. Leveraging the experience gained through the exposure in different assignments, contribute to the knowledge building and knowledge sharing  and business efficiency in field offices, focusing on achievement of the following results:

• Contributes to knowledge management projects

• Provide suggestions for business processes and policy improvements

• Contribute to mainstreaming the use of Data Analytics to inform HR actions

• Organize, facilitate and/or deliver training and learning initiatives for personnel on HR-related topics

• Contribute to HR knowledge networks and communities of practice by providing collaborative synthesis of lessons learnt and dissemination of best practices in human resources management

• Collect feedback, ideas, and internal knowledge about processes and best practices and utilize these productively. 

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

UNOPS supports the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.

Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners’ expectations.

With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it.

A flexible structure and global reach means that we can quickly respond to our partners' needs, while offering the benefits of economies of scale.