In close collaboration with the PMO team and under the guidance of the PMO Team Lead and the Country Manager, the Program Management Senior Analyst provides appropriate levels of programmatic management and administrative support to the Programme Management regarding all ongoing project activities in North Africa, while maintaining and implementing appropriate standards and best practices in line with UNOPS policies and procedures.
Work with the Country Manager to identify and aggregate program-level risks
Assist the Country Manager and the PMO Team Lead, in collaboration with the project managers, in creating hub level delivery forecasts
Provide routine oversight and analysis of delivery data within the dashboard system, using UNOPS ERP systems as required.
Identify operational, administrative, financial and other bottlenecks that may impede program delivery; recommend solutions; and take appropriate remedial action as assigned.
2. Projects Set-up and closure
Facilitate the development of high-level programme/project plans, including the collation of lower-level plans into programme/project-level milestones for the portfolio under her/his responsibility.
Develop, track and maintain dependencies.
Liaise closely and support the Head of Support Services in all project assets and finance related issues.
For project closure purposes, acts as (or nominates and supervises) a focal point between the Hub and donors throughout the process.
Oversee and coordinate all project closure activities, ensuring appropriate disposal of project assets, timely and effective final (operational) reporting, initiation of financial disbursements as appropriate during Defects Liability Periods, updating of information on the UNOPS Management Workspace (MWS), and effective handover of closed projects to UNOPS HQ for financial closure processes.
3. Program Reporting
In close collaboration with the PMO Team Lead and Country Manager compile, consolidate and analyze relevant program data
Ensure that records of program files and other supporting documents are efficiently kept for audit and review processes
Within the context of monitoring and evaluation, ensure all projects submit and regularly update specific milestones and targets for the duration of projects' life-cycles, and track progress, or otherwise, against such information.
Contributes to the creation of program level delivery exception reports
Provide editorial support to projects, ensuring effective and timely dissemination of reports, in line with project documentation and clients' expectations.
4. Quality assurance
Work with internal audit and finance to ensure the programme in North Africa complies with audit requirements.
Work with procurement/purchasing personnel to ensure effective interface with suppliers' quality systems.
Ensure compliance with UNOPS defined standards for programme/project management for the portfolio under her/his responsibility
Coordinate quality reviews of programme/project documents and deliverables.
Provide quality control for management products (project documents, reports, etc.).
Represent the Country Manager in supporting key stakeholders to continuously identify and improve operational processes relevant to project implementation.
5. Knowledge management
Participate in, and advocate PMs' participation in, relevant Communities of Practice.
Actively interact with PMs and the wider PM community to share case studies, lessons learned, and best practices
Support the coordination of communications.
Assist the Head of Support Services in ensuring UNOPS HR, Finance, and Procurement policies are understood and adhered to
Assist the Head of Support Services to assess the capacity of the national personnel and help develop a capacity building strategy and plan to address the knowledge/skills gap.
Other duties related to Support Services as assigned by the Head of Support Services
Impact of results
The Program Management Senior Analyst directly impacts on achievement of program results by assisting the Country Manager and the PMO Team Lead s to adhere to management methods and strategies, reduced risks, cut costs, and improved success rates. This consequently reinforces the visibility and image of UNOPS as an effective service provider in project services and management and strengthens its competitive position as a partner of choice in sustainable development and project services.