ICT Senior Associate (Reporting and BI Developer)

* THIS IS A LOCAL POSITION FOR WHICH ONLY APPLICANTS WHO ARE SPANISH OR EUROPEAN UNION CITIZENS OR APPLICANTS WHO POSSESS A VALID RESIDENCE AND WORK PERMIT IN SPAIN ARE ELIGIBLE FOR CONSIDERATION*



UNOPS supports partners to build a better future by providing services that increase the efficiency, effectiveness and sustainability of peace building, humanitarian and development projects.  Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations.

The New York Service Cluster (NYSC) supports the United Nations Secretariat, as well as other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.

Based in New York, the UNOPS Sustainable Development Cluster supports diverse partners with their peacebuilding, humanitarian and development operations. For example, within the United Nations Development Programme, the Cluster works with the Bureau for Policy and Programme Support and the Office of South-South Cooperation.

UNOPS has signed an agreement with the United Nations to implement the activities for the United Nations Office at Geneva (UNOG).

The Department of Operational Support (DOS) is responsible for the delivery and maintenance of the Field Technology Sections’ (FTS) infrastructure, systems and software applications in support of the operational requirements of Peacekeeping Missions, Special Political Missions, as well as Department of Peace Operations (DPO) and DOS at Headquarters.

FTS is one of the fundamental components that enable substantive work of field missions and  timely and secure communications and information exchange within and between UN Peacekeeping Missions and Headquarters. 

UNOG DOA Information and Communication Technology Service (ICTS) provides data and reporting services to UNOG and its Clients, in particular developing and maintaining data analytics tools to support decision making and process streamlining for both substantive and administrative programmes.

Under the overall supervision of UNOPS Senior Programme Manager or an assigned person, the main role of the ICT Senior Associate – Reporting and BI Developer is to work with the client in UNOG to analyze, improve and develop  quality reporting, BI, business analysis and decision support tools, as well as support those tools to increase efficiency of manual administrative process steps and facilitate timely and cost-effective process execution

This is a position in UNOPS for supporting projects carried out for the United Nations Secretariat.

The incumbent of this position will be a staff member of UNOPS under its full responsibility.

The ICT Senior Associate – Reporting and BI Developer will be responsible for the following duties:

Summary of Key Functions:

1. Business Analysis and Systems Design Support

2. Software Development and Quality Assurance Support

3.  Training, Maintenance and Support

• Provides guidance to clients, analyzing clients’ requirements and support in translating these into new applications; determines application systems integration and linkage issues.

• Supports in the development of detailed system and other functional specifications and user documentation for major systems.

• Implements and monitors projects involving feasibility studies, data and systems analysis, and support in the improvement, development and implementation of reporting and business intelligence solutions.

• Participates in writing reports and papers on systems-related topics, system requirements, information strategy, etc.

• Researches, analyzes and evaluates new technologies and makes suggestions to the client and supervisor for their deployment.

• Creates visualizations and reports for requested projects using different Business Intelligence and reporting tools.

• Assists in designing and builds data models/databases and tools in collaboration to integrate and store data from several sources. Collaboratively works on implementation of ETL processes.

• Organizes and performs unit and integrated testing, developing and utilizing test bases; assists users in acceptance testing.

• Supports in developing and maintaining IT programs that require integration of many interrelated systems and program elements; ensures appropriate data security and access controls considering both local and wide area issues.

• Develops training materials, operating and user manuals; trains staff in assigned systems.

• Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc. 

• Prepares disaster recovery plans and ensures appropriate planning and training of those responsible.

• Provides guidance to, and may supervise, new/junior staff, consultants, etc.

• High school diploma or equivalent is required.

• Bachelor’s degree in information technology, computer science, engineering, statistics, or in a field related to the post description may replace some years of experience

• PowerBI Certification is desirable

• Azure Certification is desirable

• ITIL Certification is desirable

Contract type: Staff, Fixed Term
Contract level: G7
Contract duration: One year initially, renewable subject to satisfactory performance and funding availability.


For more details about United Nations staff contracts, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/UN-Staff-Contracts.aspx

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Background Information - Sustainable Development Cluster 

Based in New York, the Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations.

The SDC’s services include grants management, development and special initiatives support, and technology support to the UN and UN agencies.

The SDC is part of the New York Service Cluster that supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.