Client Orientation: Ability to identify and analyse client
needs and find approp...
Client Orientation: Ability to identify and analyse client
needs and find appropriate solutions
Professionalism: Shows
pride in work and in achievements; Shows persistence when faced with difficult
problems or challenges; remains calm in stressful situations. Ability to
identify issues, conduct basic analysis and participate in the resolution of
issues/problems using sound judgement.
Communications: Excellent communication skills,
including the ability to convey complex technical issues in a clear, concise
manner, increasing the user’s capacity. Ability to communicate with users of various
levels of technical literacy, various nationalities and various cultural
backgrounds
Teamwork: Demonstrated
interpersonal skills; ability to work collaboratively with colleagues to
achieve organizational goals; Solicits input by genuinely valuing others' ideas
and expertise; is willing to learn from others; Places team agenda before
personal agenda; supports and acts in accordance with final group decision,
even when such decisions may not entirely reflect own position; Shares credit
for team accomplishments and accepts joint responsibility for team
shortcomings.
Knowledge Management and Learning: Shares knowledge and experience and
contributes to practice areas; Promotes learning environment in the office;
actively works towards continuing personal learning and development in one or
more practice areas and applies newly acquired skills.