Background
on Director (OH/OC) Role
UNOPS Operational Hubs (OH) and
Operat...
Background
on Director (OH/OC) Role
UNOPS Operational Hubs (OH) and
Operations Centres (OC) are responsible for managing strategic and operational risks associated with a subset of the regional portfolio of engagements, developing
and delivering cost effective services contributing to partners’ sustainable
results and achievements of UNOPS management results. There are currently 15 of these Operational
Hubs/Operations Centres located in Asia, Europe, the Middle East, Africa, Latin
America and the Caribbean.
The Director (OH/OC) represents UNOPS on behalf of
the Regional Director in the country of his/her responsibilities. The Regional
Director provides general direction and guidance for the role. The Director will oversee all project
management and support services in the Operational Hub/Operations Centres including managing all human resource and delivering timely and cost effective
services for sustainable results by partners and stakeholders.
The classification of a Director (OH/OC) role at UNOPS is influenced by
a number of factors including the portfolio profile, breadth of geographic coverage,
complexity of political and operating environment, and other strategic
considerations. D1 level Director
roles are therefore likely to be in large portfolios, affecting the delivery of
multiple, integrated or diverse crucial programmes in a highly complex
environment. The incumbent would require
a high degree of political astuteness and the ability to establish and maintain
broad strategic networks and partnerships with UN agencies and other
international partners.
Below are some of the functionalities:
- Operational Hub/Operations Centre leadership
- Alliance building, networking and advocacy for business development
- Service delivery and quality assurance
- Representation and inter-agency coordination
- Knowledge management and innovation
1. Operational Hub/Operations Centre leadership
- Develop the Operational Hub/Operations Centre
strategy, establish priorities and supervise the implementation of programmes
and projects, managing the strategic and operational risks associated with the Operational
Hub/Operations Centre’s portfolio of engagements.
- In collaboration with the team and partners,
establish annual objectives and targets, performance measurements, standards
and results expected to ensure timely and partner oriented services.
- Monitor implementation, oversee progress toward
annual objectives and take decisions to ensure the delivery of results as
planned.
- Plan and allocate resources (human, financial and
administrative) to achieve goals and ensure financial sustainability in
accordance with UNOPS standards of ethics, integrity and accountability
framework.
- Operate within the defined limits of authority on
matters of Finance, Procurement and Human Resources and subject to any limits
or conditions that may be imposed as per delegated authority
- Promote teamwork, collaboration and diversity by
providing the Operational Hub/Operations Centre management team with clear
direction, objectives and guidance to enable them to perform their duties
responsibly, effectively and efficiently.
- Plan, recruit, manage and develop a flexible
Operational Hub/Operations Centre workforce with the skills and competencies
needed to ensure optimum performance, and ensure gender and geographical
diversity.
- Foster a positive work environment, respectful of
both men and women, and ensure that the highest standards of conduct are
observed.
- Oversee, monitor and direct appropriate measures to
maintain the safety and security of UNOPS personnel and their eligible
dependents, assets, property and information within the respective area of
responsibility.
- In consultation with the UNOPS Chief of Security
act as the UNOPS Security Focal Point (SFP)within the country of operation
including participating actively in the Security Management Team (SMT) and
perform duties on security as outlined in the Framework of Accountability in
the UN Security Management System Policy manual (If most senior UNOPS person in country).
2. Alliance
building, networking and advocacy for business development
- Keep abreast of and assess the needs of national
governments and other UNOPS partners operating in the geographical coverage
area, to identify and plan with them areas for leveraging UNOPS services/competencies in project service delivery and management that will
facilitate their achievement of sustainable results.
- Actively represent UNOPS’ role and participation in
UN common engagement tools.
- Build and strengthen strategic partnerships in the
geographical coverage area through active networking, advocacy and effective
communication of UNOPS competencies in project service delivery and management
to develop opportunities and engagements with new partners.
- Keep Regional Director informed/advised on
opportunities and/or challenges and risks to strengthen UNOPS capacity for
programme management and business development in the geographical area.
3. Service
delivery and quality assurance
- Monitor and supervise the overall timely and
cost-effective delivery of the Operational Hub programme(s) according to
partner expectations, approved budgets and full cost recovery.
- Take overall responsibility for financial
decisions, and exercise financial control, to ensure the fiscal
health/sustainability of Operational Hub programme(s), including compliance with financial report submissions.
- Provide advice to the Regional Director and peers
on opportunities to further enhance UNOPS’ sustainable contribution to the
achievement of results in the geographical area.
- Establish internal performance and quality control
systems for the Operational Hub, including tracking, monitoring and reporting
on project delivery and financials.
- Evaluate performance to measure efficacy and
alignment of Operational Hub with organizational/regional strategy and
compliance with UNOPS standards of accuracy, transparency and accountability,
and ensure that service delivery reinforces business development objectives.
4. Representation
and inter-agency coordination
- Represent UNOPS in relevant inter-agency and
external meetings/bodies to promote the organization, influence policy
discussion and identify potential areas for UNOPS partnership and engagement.
- Represent UNOPS in the UN Country Team (UNCT), and
supports the UNCT programming and advocacy activities.
- Participate actively and effectively in UNCT
meetings, and contributes to the formulation and implementation of United
Nations Development Assistance Framework/One Programme, Integrated Strategic
Framework, and Delivering as One within the country.
- Is accountable to the Resident Coordinator for
actions as part of the UNCT, makes substantial contribution to UNCT’s work, and
assumes a leadership role as relates to UNOPS’ mandate.
- Participate in UNCT initiatives to strengthen UN
coherence, inclusiveness, and aid effectiveness, including playing an active
role in the Operations Management Teams (OMTs) and other senior management
group of the country team.
- Keep UN Resident Coordinator abreast of UNOPS
activities within the country through regular communication, including a formal
regular reporting on business acquisition and implementation of activities led
by UNOPS as part of the UNDAF.
5. Knowledge
management and innovation
- Lead the development and introduction of innovation
to ensure UNOPS is continually incorporating best practices approaches in the
delivery of project services.
- Ensure the dissemination and sharing of best
practices and lessons learned for corporate development planning and knowledge
building.
- Lead the planning, implementation and organization
of capacity building of personnel, partners and stakeholders.
- Establish priorities, in consultation with the
Regional Director, for targeted investments in growth and innovation and as a
member of the UNOPS global management team, contribute to identification and
implementation of innovation and continuous improvement in support of
organizational excellence and world-class performance.
- Share knowledge with peers in other
regional/country teams and corporate practice groups to ensure a corporate
coordinated delivery of services and synergies.
The incumbent is expected to perform other related
duties as required.