The UNOPS
Afghanistan Operations Centre (AFOC) under the UNOPS Asia Region Offic...
The UNOPS
Afghanistan Operations Centre (AFOC) under the UNOPS Asia Region Office (AR)
has been established to support, develop and oversee UNOPS’ portfolio of
programmes and projects in Afghanistan and
Pakistan and to ensure that synergies between programmes and projects are
effectively developed. AFOH plays a critical role in ensuring quality services
to UNOPS partners that meet stringent requirements of speed, efficiency and
cost effectiveness.
UNOPS strategy for
Afghanistan is aimed at providing maximum support to the Government and people
of Afghanistan though the delivery of projects and services in line with the
government’s own priorities. UNOPS Afghanistan has been established as an
organizational mechanism to deliver a range of projects for which UNOPS has
been designated as the implementation agency. At present, UNOPS Afghanistan is
implementing a number of projects in a range of sectors including
infrastructure (roads and schools) development, capacity building to various
ministries, and environmental protection, among others, on behalf of the
Government of Afghanistan and the donor community.
On behalf of
partners, UNOPS is implementing the Inter-Agency Information Centre (IAIC), a
toll-free humanitarian helpline that connects people to assistance and
functions as an information exchange platform between affected populations and
humanitarian and development partners. Feedback and complaints from affected
populations is channeled to partners to improve programming and the timely delivery
of a relevant response.
The IAIC to be
launched in early 2018, is facilitated through a professional-grade call
contact system, which connects calls through an interactive voice response
(IVR) system to available and appropriate operators, which collectively speak
Dari, Pashtu, and English, among other dialects.
UNOPS is seeking an
ICT and Database Associate with a
strong background in database management and information management to ensure
the IAIC remains functional always.