Knowledge Management System Analyst

Based in Geneva, the Europe and Central Asia Regional Office (ECR) supports UNOPS offices throughout the region through: management, financial and programmatic oversight of global and country-specific portfolios, clusters and operations centres, including hosting services; fund and management advisory services; project implementation; procuring goods and services; and managing human resources.

ECR ensures that projects are executed to the highest standards, providing a shared knowledge base and ensuring that best practices and lessons learned are disseminated between business units and projects across the entire region.

 ECR strategy is to:

• Strengthen UNOPS role in operationalizing the Sustainable Development Goals with particular emphasis on health, environment and economic development.
• Position UNOPS in the Balkan sub-region, the Caucasus and Central Asia.
• Strengthen the implementation of ECR global and regional programmes, with revitalized partnerships in infrastructure, procurement and project management.

ECR operates global portfolios from offices in Geneva, Brussels and New York, and country-specific programmes from its operations and project centres located in Eastern Europe and Central Asian countries.

The Climate Technology Centre and Network (CTCN) is co-hosted by the UN Environment Programme and UNIDO, and is considered to be part of the UN Framework Commission on Climate Change Technology Mechanism. The mission of the CTCN is to stimulate technology cooperation and to enhance the development and transfer of climate technologies to developing countries. The CTCN assists developing country Parties at their request, building or strengthening their capacity to prepare and implement climate technology projects that span the technology transfer continuum. The CTCN supports public and private sector action on mitigation and adaptation, enhancing low-carbon and climate-resilient development in a manner consistent with the capabilities and priorities of recipient countries. Among its key services, the Centre provides tailored technology solutions, capacity building and knowledge sharing. As part of its knowledge creation and sharing services, the CTCN seeks to maintain an intranet for information sharing as well as a public facing web portal that provides information on the CTCN's technology services and makes accessible thousands of technology descriptions, publications, webinars, etc to those engage in climate change action and decision making around the world.  A consultant is therefore sought to provide support for the maintenance of the CTCN's knowledge management system and M&E needs. 

Through the work of the incumbent, the structure and content of the CTCN knowledge management system will be up to date and user-friendly, and CTCN’s knowledge sharing activities will deliver utility to key CTCN stakeholders in climate technology transfer issues. The Centre will implement its monitoring and evaluation system to manage its impact data and report on its activities.  Procurement and administrative coordination of knowledge services and various contracts will enable efficient delivery of intended impacts.

The consultant will support the operationalization of the Climate Technology Center and Network (CTCN). In particular he/she will support: 

• The general maintenance and improvement of the CTCN’s internal web-based knowledge management system (KMS), including coordination with external IT service providers

• The general maintenance and improvement of the CTCN’s public knowledge portal www.ctc-n.org, including coordination with external IT service providers

• The data collection and data management related to the CTCN monitoring & evaluation system 

• The drafting of presentations, documents, and tools to guide implementation of the CTCN monitoring and evaluation (M&E) framework

• The development of M&E visualizations to communicate outcomes and impact of CTCN operations

• The communication of data through graphs and other visualizations as requested by the CTCN Director or CTCN Knowledge and Communications Manager

• Stakeholder engagement and coordination of knowledge-related activities, as well as procurement and administrative support for gender and youth-related activities

• Provision of input to CTCN reporting on knowledge sharing activities and data

Monitoring and Progress Controls

The Consultant will act under the direct supervision of the Knowledge and Communications Manager.

Objective 1: Support the maintenance and improvement of CTCN’s internal web-based knowledge management system (KMS) and public website in coordination with relevant web developers and IT service providers 

Outputs:

• Coordination of web development of the CTCN website, www.ctc-n.org, in terms of internal dashboard development and front-end visuals and functionality with IT consultants and web developers and in consultation with CTCN secretariat. 

• Proactively suggest and implement innovative activities for improvement of knowledge management and sharing

• Documentation of KMS and website development needs on (www.github.com) platform 

• Climate technology content reviewed and uploaded to KMS

• Procurement of CTCN software and IT services and review of deliverables 

• Work orders, purchase orders and timesheets of IT service provider Draft and review  

• KMS-related indicators are gathered for reporting purposes 

Objective 2: Support the development and organization of CTCN outreach and knowledge sharing activities and events

Outputs:

• The CTCN’s website, www.ctc-n.org, increases its number of users and relevant climate technology publications, tools, case studies and other content to provide value to CTCN audiences

• Prepare agendas, presentations and documents for knowledge sharing and outreach events

• The communication of data through graphs and other visualizations as requested by the CTCN Director or CTCN Knowledge and Communications Manager

• Stakeholder engagement and coordination of knowledge-related activities, as well as procurement and administrative support for gender and youth-related activities

Objective 3: Support the development and implementation of CTCN monitoring & evaluation system 

Outputs:

• Support implementation of CTCN M&E system with respect to data collection, quality assurance and storage in collaboration with CTCN Secretariat

• Support development of M&E dashboard in CTCN KMS in collaboration with IT service providers

• The development of M&E visualizations to communicate outcomes and impact of CTCN operations

Education

Advanced university degree (Master’s degree or equivalent) in a field relevant to data, IT, communications, social sciences or related area.

Work Experience

•  At least 2 years of data, information and/or web experience, including through various online systems

•  Familiarity with Drupal and or similar web content management frameworks

•  Experience working with monitoring and evaluation

•  Experience working with UN Programs or international organizations considered a plus

Languages

Contract type:  Individual Contract Agreement (ICA)
Contract level:  I-ICA 1
Contract duration: One year

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.