HR Specialist - Compliance & Internal Grievances

The United Nations Office for Project Services (UNOPS) is an operational arm of the United Nations, supporting the successful implementation of its partners' peacebuilding, humanitarian and development projects around the world.  Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations.  With over 9,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, where they need it.  By implementing around 1,000 projects for our partners at any given time, UNOPS makes significant contributions to results on the ground, often in the most challenging environments.

The People and Performance Group (PCG) is a strategic HR unit, helping UNOPS empower people, drive organizational excellence and manage change across the organization in order to help UNOPS deliver on its strategic intent.

We are a hard-working and committed team, bringing together experienced professionals with strategic HR management, including talent management and recruitment, learning and development, HR policy, organizational design and personnel well-being expertise – all of us having a passion for achieving results and building innovation into our way of doing business.

The Policy stream focuses, among other things, in ensuring compliance with HR policy. Allegations of breaches of HR policy are reviewed by the HR Policy stream by conducting fact-finding exercises. The role will interact with senior stakeholders across the organization including HQ, Regional and country offices. The role  will work independently on case management, under the guidance of the Senior HR Manager - Policy and CompliancePCG Deputy Director. Fact-finding exercises and other types of analysis may be required as a result of the compliance-related activities included in the HR Policy stream work plan.

The Internal Grievances function focuses on enabling an efficient, progressive, fair, diligent and transparent management of personnel (internal grievances and) relations. Reporting to the Senior HR Manager - Policy and Compliance, the HR Specialist -  Internal Grievances is responsible for independently handling complex internal grievances cases.  The role  will work independently on case management, under the guidance of the Senior HR Manager - Policy and Compliance (and eventually under the guidance of the HR Advisor, Internal Grievances) 

The role will interact with senior stakeholders across the organization including HQ, Regional and country offices. The role will require emotional intelligence,  judgment and decision making and discretion. The role requires an ability to objectively and professionally manage sensitive cases, often involving interactions with a wide range of senior stakeholders.

Summary of functions:

1. HR policy compliance and Internal grievances case management; advice and guidance on interpersonal conflict management.

2. Advise and Provide Training on HR Policy Compliance & Internal Grievances

3. Reporting, and action plan implementation
   
   

• Advanced university degree in law, or first university degree in law with extensive experience in a similar position. Professional certification in Human Resource Management would be an asset.
• Applicants with a Bachelors degree with additional two years of relevant working experience may also be considered.

• At least 5 years of progressively responsible experience managing interpersonal conflict, employer-employee grievances, harassment claims, or equivalent. 
• Within these 5 years, at least 2 years of experience in an Ethics office, internal investigations, or HR department of an international organization or providing legal advice to the HR department of an international organization.
• Within these 5 years, at least 1 year of experience either Experience working within the UN system, international organisations or similar institutions is a distinct asset.
• Excellent communication skills, ability to influence and inspire.
• Analytical, innovative and proactive, with advanced interviewing/information elicitation skills.
• Solution and client oriented.
• Field experience is highly desirable.

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.