The United Nations Office for Project Services (UNOPS) is an operational arm of the United Nations, supporting the successful implementation of its partners' peacebuilding, humanitarian and development projects around the world. Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations. With over 9,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, where they need it. By implementing around 1,000 projects for our partners at any given time, UNOPS makes significant contributions to results on the ground, often in the most challenging environments.
The People and Performance Group (PPG) is a strategic HR unit, helping UNOPS empower people, drive organizational excellence and manage change across the organization in order to help UNOPS deliver on its strategic intent.
We are a hard-working and committed team, bringing together experienced professionals with strategic HR management, including talent management and recruitment, learning and development, HR policy, organizational design and personnel well-being expertise – all of us having a passion for achieving results and building innovation into our way of doing business.
This role is introduced as part of the organsiations’ effort to strenthen administrative mechanisms for UNOPS Individual Contractor Agreement (ICA) holders to challenge administrative decisions affecting their contractual rights and obligations.
The Human Resources Specialist - Performance Management will contribute to the work of the talent management team by overseeing performance rebuttal process and case management, in adherence to the relevant UNOPS frameworks, values and principles. The role also includes coordination related activities, including record management, mediation support and preventive measures.
The incumbent will be required to work independently, under the guidance of the Head of Talent Management, and the PPG Deputy Director. The role requires coordination with personnel at different levels and functions across the organization including HQ, Regional and Country Offices. The incumbent will liaise with the relevant focal points as needed in Internal Grievances, Ethics Office, Internal Audit and investigation and will work closely with relevant subject matter experts in the team - Gender, Diversity & Inclusion Specialist, HR Specialist - Performance Management and Career Development and others.
The role requires an ability to objectively and professionally manage sensitive cases, involving interactions with a wide range of stakeholders. As part of the case management, the incumbent of this role will be required to ensure appropriate record management.