Country Manager

EAPMCO

The UNOPS South East Asia and Pacific Multi Country Office (EAPMCO), established in 2017, supports, develops and oversees the UNOPS portfolio of projects in South East Asia and the Pacific. With its head office in Bangkok, the Multi-Country Office comprises five main business units: EAPMCO Thailand, EAPMCO Indonesia,  EAPMCO Pacific Operations Cluster, EAPMCO Papua New Guinea, EAPMCO China, EAPMCO Cambodia, EAPMCO Laos, EAPMCO Vietnam, and EAPMCO Philippines. 

EAPMCO Indonesia

Since setting up a presence in Indonesia in 2005, UNOPS has delivered more USD 200 million in development assistance through projects in the areas of health, environment, governance, rule of law and disaster risk reduction. UNOPS current portfolio includes activities with the UN Global Pulse, Environmental activities with UNEP and activities with ASEAN on marine plastics. 

The Indonesia Project Office operates as an integral part of the Multi Country Office management structure. The Country Manager reports to the Multi Country Office Director who provides strategic direction, oversight and guidance. The Country Manager will also work in close collaboration with the MCO Head of Support Services, the Head of Partnerships and the Head of Programme. The Country Manager role is responsible for planning, implementing, monitoring and supervising the delivery of engagements and operations in a given country - that includes liaison and engagement development activities as well as delivering timely and cost effective services for sustainable results by partners and stakeholders.

Summary of Key results:

1. People leadership

2. Project Office portfolio management

3. Alliance building, networking and advocacy for business development

4. Service delivery and quality assurance

5. Representation and inter-agency partnership

6. Knowledge management and innovation 

• Create, foster and role model a culture of trust, empowerment and accountability within the Project Office.

• Build engagement and foster a diverse and inclusive work environment, respectful of all, and ensure that the highest standards of conduct are observed.

• Create, foster and role model a culture of respect and zero tolerance for discrimination, abuse of authority, harassment, sexual harassment and sexual exploitation and abuse. Ensure accountability for actions and perform duties in accordance with protection mechanisms and action plans, as expected by UNOPS policies, standards and commitments. 

• Promote teamwork, collaboration and diversity, by providing timely guidance and supervision to the team, to enable them to perform their duties responsibly, effectively and efficiently.

• Plan, recruit, manage and develop a flexible and diverse workforce, with the skills and competencies needed to ensure optimum performance.

• Operates as an integral part of the MCO, with a shared strategy, goals and objectives.

• Under the guidance and oversight from the MCO Director, the Head of Partnerships (business development guidance only) and the Head of Programme, develop proposals and prepare project agreements in connection with identified opportunities.

• Plan and propose to the Multi Country Office Director required resources (human, financial and administrative) to achieve goals set for the Project Office. 

• Establish the strategies and implementation plans for the Project Office.

• In collaboration with the partners, develop the objectives, performance measurements, standards and results expected to ensure timely and partner oriented services. 

• Oversee, monitor and direct appropriate measures to maintain the safety and security of UNOPS, assets, property, information and personnel and their eligible dependents within the respective area of responsibility.  

• Under the guidance from the MCO Director and with the support of the MCO Head of Support Services and the MCO Head of Programme, the Country Manager manages the overall HSSE performance in the Project Office while overseeing the implementation of all HSSE requirements

• In consultation with the UNOPS Chief of Security act as the UNOPS Security Focal Point (SFP) within the country of operation, including participating actively in the Security Management Team (SMT) and perform duties on security as outlined in the Framework of Accountability in the UN Security Management System Policy manual.

• Keep abreast of and assess the needs of the relevant national government and other UNOPS partners operating in the country, to identify and plan with them (and under the guidance from the Multi Country Office Director) areas for leveraging UNOPS services/competencies in project service delivery and management that will facilitate their achievement of sustainable results. 

• Build and strengthen strategic partnerships through active networking, advocacy and effective communication of UNOPS competencies in project service delivery and management, to develop opportunities and engagements with new partners.

• Keep the Multi Country Office Director informed/advised on opportunities and/or challenges to strengthen UNOPS capacity for programme/project management and business development.

• Collaborate with the Head of Partnerships and the Partnerships Unit to develop new engagement supporting the furtherance of UNOPS activities in the country

• In close collaboration with the MCO Head of Support Services and the MCO Head of Programme, establish and maintain appropriate arrangements for ensuring excellence of business processes and quality standards as well as ensure direct operational support for delivery of the Project Office programmes/projects, including leveraging regional or corporate support facilities whenever available.

• Monitor and oversee programme/project implementation, ensure consistency of approaches and full alignment with UNOPS rules and regulations at corporate, regional and MCO level. Review projects progress, assess constraints and take corrective action, ensuring early warning of risks to the Multi Country Office, for action and/or intervention.

• Take responsibility for financial decisions/exercise financial control to ensure the fiscal health/sustainability of the Project Office, including submitting financial reports to the Multi Country Office Director. 

• Participate, as delegated by the Multi Country Office Director, in inter-agency and external meetings/bodies to contribute to the harmonisation of policies, practices and approaches within the UN System, such as the implementation of the UNSDCF, integrated Strategic Framework and ‘Delivering as One’.

• On behalf of the MCO Director, participate in any UN country team meetings or interagency management groups to contribute to discussions and initiatives to strengthen coherence, inclusiveness, aid effectiveness and security measures.

• In alignment with the MCO Director, keep the UN Resident Coordinator informed of UNOPS activities within Indonesia through regular communication and formal reporting on business acquisition and implementation of activities led by UNOPS as part of the UNSDCF or equivalent.

• Contribute to the development and introduction of innovation to ensure UNOPS is continually incorporating best practice approaches.

• Contribute to the dissemination and sharing of best practices and lessons learned for corporate, regional and national development planning and knowledge building.

• Plan, implement and organise strategic capacity building of personnel, partners and stakeholders.

Education:

• An advanced university degree (Master’s degree or equivalent) preferably in Economics, International Development, Business Administration, Project Management, International Relations or related fields combined with seven (7) years of relevant experience OR

• A first university degree (Bachelor’s Degree or equivalent) preferably in Economics, International Development, Business Administration, Project Management, International Relations or related fields combined with nine (9) years of relevant experience is required.
  
  

Certification:

• PRINCE2 Practitioner, PMI Project Management Professional or other internationally recognised certification is an asset -  the successful candidate is expected to complete the PRINCE2 Practitioner certification or its equivalent within the first six (6) months of taking up the assignment.

Experience:

• Minimum seven (7) years of experience that combines strategic and managerial leadership in business development, executive management, programme/project management planning and/or operations in an international and/or corporate organization, out of which at least three years (3) of the total experience must be in a senior management level position

• Minimum three (3) years of international experience (working outside your own country of origin) is required.

• Demonstrated experience managing complex and cross-sectorial relationships involving government line ministries, multilateral partners and donors is an asset.

• Demonstrated ability to navigate programmatic interventions effectively and strategically over time is preferred.

• Experience managing medium to large teams, including management of senior professional staff is a distinct advantage.

• Experience partnering with the public sector on developing, implementing and/or evaluating  projects and programs of high national relevance is a distinct advantage.

• Comprehensive applied understanding of recognized fiduciary and programme management procedures is essential. 

• Regional programme management experience (i.e. Asia) is an advantage

• Prior experience in Indonesia would be considered as a strong asset.

• Prior experience in public policy dialogue/development at a high level would be an asset. 

• Some experience in the UN system organizations and/or a developing country is desirable.

 Language:

• Full working knowledge (fluency) of English is essential.

• Knowledge of Bahasa Indonesia is an advantage

• Knowledge of another official UNOPS language is an asset

• Contract type: Fixed Term Appointment (Staff)  
• Contract level: ICS11/P4
• Contract duration: One year renewable subject to satisfactory performance and budget availability
  
  
  

• Please note that UNOPS does not accept unsolicited resumes.

• Applications received after the closing date will not be considered.

• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.

• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures,  languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 

• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.

• We would like to ensure all candidates perform at their best during the assessment process.  If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

• Jakarta is a family duty station.

Terms and Conditions 

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 

• For retainer contracts, you must complete a few Mandatory Courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. For more information on a retainer contract here.

• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.

• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.