Human Resources Analyst

Located in Dakar, the UNOPS Senegal Multi-country office covers all French-speaking countries in West and North Africa. It has developed a strong working relationship with the Governments and international partners over the years. It provides technical support in strategic development areas, including elections;, Procurement, and related capacity building;, Environmental protection, as well as infrastructure rehabilitation and development. It comprises a portfolio of more than 60 ongoing projects, with half of it dedicated to infrastructure projects, while the rest is composed of transactional projects, procurement, and support in funds, grants, or project management.

Purpose and Scope of Assignment 

Under the overall supervision of the Head of Support Services, the HR Analyst is responsible for the transparent implementation of HR strategies and policies effective delivery of HR services with a focus on: 

• Personnel performance management 

• Training, and career development 

• Effectively Supporting People Survey Action Planning and reporting across the Hub 

• Effectively supporting the GDI, GESI and PSEAH Action Planning and reporting across the Hub 

S/he analyzes and interprets HR policies; assists in establishing internal procedures, provides oversight and expert advice to personnel, both international and national in the areas mentioned above.  S/he will serve as a focal point in SNMCO for providing data on all personnel in relation to the above-mentioned areas. The HR Analyst works in close partnership with the programs and project teams ensuring a collaborative, client-oriented approach and contributes to the maintenance of high personnel engagement

Summary of Key Functions

• Implementation of HR strategies and policy advice 

• Effective performance management and career development 

• Effective People Survey Action Planning and reporting

• Effective GDI, GESI, and PSEAH Action Planning and reporting

• Facilitation of knowledge building and knowledge sharing

(1) Implementation of HR Strategies and Policy advice

• Ensures full compliance of HR activities with UNOPS rules and regulations, effective implementation of internal control mechanisms 

• Liaise and work in close cooperation & coordination with IPAS HR in the implementation and execution of key HR Policies, Initiatives, and core practices, providing necessary information, documentation, and other feedback, when and as required

• Identify issues/problems pertaining to HR matters and related solutions

• Ensures a business process mapping and establishes internal Standard Operating Procedures workflows, monitors systems in HR management with a focus on performance management, career development, People Survey Action Planning and reporting, and GDI, GESI,  and PSEAH Action Planning and reporting

• Advises the senior management on performance management and career development new practices and their implementation (succession planning, career development, and transition)

• Advice and counsel personnel in respect of rights, responsibilities, code of conduct, and difficulties associated with work and entitlements

(2) Provides support to personnel performance management and career development focusing on achievement of the following results

• Ensures that the recommended processes are in place for performance management, facilitates the process 

• Provides guidance for the effective use of the performance management tools leading to career development

• Disseminate information on performance management to all personnel

• Support to effective learning management, including contribution to the SNMCO Office learning plan and individual learning plans in collaboration with the Senior Management

• Ensure SNMCO personnel are fully acquainted with relevant UNOPS corporate regulations, rules and procedures, and the relevant tools and systems in place

• Regularly monitor, analyze, and report on the implementation of learning plans and recommend improvements as required

• Regularly monitor, analyze, and report on staff/personnel performance and provide support and advice as required

• Effective counseling to personnel on career advancement, development needs, and learning possibilities

• Effectively support the development and management of personnel orientation for both national and international personnel

(3) Provides support to knowledge building and sharing, focusing on achieving the following results:

• Assist in formulating, developing, and implementing a training strategy for SNMCO personnel

• Contribute to developing training materials and regular training on HR practices for HR personnel and programs/ projects personnel as needed

• Conduct surveys and identify new learning opportunities to enhance the continuous professionalization of SNMCO Personnel

• Sound contributions to knowledge networks and communities of practice

• Synthesis of lessons learned and best practices in HR Management

(4) Provides effective Support to People Survey, GDI, GESI, and PSEAH action Planning and reporting across SNMCO

• Ensures full compliance of HR activities with UNOPS rules and regulations in relation to UNOPS GDI and PSEAH strategies and policies

• Effectively contributes to raising awareness of personnel in relation to UNOPS PSEA and GDI-related strategies, policies, procedures, and activities

• Actively support the development and implementation of People Survey, GDI, and PSEA Action Plans

•  Report regularly to senior management on  GDI, People Survey, and PSEA in accordance with the internal procedures

(5) Key Expected Results

• Effective communication & flow of relevant information with the supervisor and senior management

• Personnel & managers are kept informed & guided on HR policy issues & procedures, and due compliance is ensured.

• Submission of quality HR reports

• Timely completion of In/Out Clearance and Induction process for new recruits.

(6) . Impact of Results

• Enhanced efficiency & effectiveness in the HR Unit

• Client satisfaction & positive recognition of UNOPS HR service delivery

• Proactive HR team that is more strategic than just transactional in their role-working closely with managers as business partners and taking a more proactive role in HR planning

• Successful implementation of key HR Initiatives

• A Bachelor's Degree in Human Resources Management, Business Administration, Social Science, or a related field may substitute required years of work experience in Human Resources is required. Specialized certification in HR would be an asset.

• Minimum of 4 years of experience in HR processes management, operational systems, and support services, and working directly with clients is required.

• .Knowledge of HR information systems is desirable. 

• Experience in handling web-based management systems would be an asset.

• UN experience is highly desirable.

• Fluency in writing and speaking French and English is required. Understanding other UN languages would be an asset.

Contract type: Individual Contractor Agreement (ICA) 
Contract level: ICS-9 (P2 equivalent; IICA-1 equivalent; LICA-9 equivalent)
Contract duration: Ongoing, Open-ended, subject to organisational requirements, availability of funds, and satisfactory performance

• Please note that UNOPS does not accept unsolicited resumes.

• Applications received after the closing date will not be considered.

• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.

• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures,  languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 

• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.

• We would like to ensure all candidates perform at their best during the assessment process.  If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions 

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 

• For retainer contracts, you must complete a few Mandatory Courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. For more information on a retainer contract here.

• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.

• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.

Tunisia

UNOPS office in Tunisia provides a range of project support services to partners in North Africa. It provides project management services including design, implementation, monitoring and evaluation. It also offers fund management, loan and grant administration, procurement, local capacity building, and training and technical assistance.