Communications Officer

• Lead the development, implementation, and evaluation of the RSMCO Communication Internal and External Strategies and Plans that will identify the purpose, objectives, means, channels and resources, goals, opportunities and tools for the promotion of the projects’ actions

• Establish and cultivate relationship with the counterparts in international organisations and national institutions in  Serbia, Montenegro and North Macedonia, Bosnia and Herzegovina: UN and donor community, relevant ministries and governmental bodies, local self-governments, development organisations and programmes and other key stakeholders; 
• Maintain a database of RSMCO stakeholders, to be populated with participation of RSMCO Management Team and relevant personnel;
• Establish and cultivate partnerships with the key national, regional and local media;
• Maintain the contact database of media and the library of RSMCO media coverage;
• Ensure daily monitoring and ad-hoc qualitative and quantitative analysis of the RSMCO media coverage, with particular focus on reputational aspects

• Play a leading role in developing thematic external reports and papers according to the RSMCO priorities or partners’ interest.
• In line with UNOPS mandate and RSMCO's priorities and value proposition, present UNOPS and RSMCO to key stakeholders, with guidance from the  RSMCO Director, Partnerships Specialist and Head of Programme
• Prepare briefings, presentation, background notes, etc. for the RSMCO Director and, when needed, Head of Programme, Partnerships Specialist or high level internal stakeholders such as Executive Director
• Manage activities related to the visibility and dissemination of the UNOPS and RSMCO initiatives 
• Manage RSMCO social media activities
• Lead organisation of the RSMCO events, conferences, field visits and high level functions related to RSMCO positioning;
• Lead the preparation and production of visibility/promotional material in accordance with the approved Communication and Visibility Plans
• Provide communication support for organisation of trainings, workshops and other events organised within RSMCO
• Represent the RSMCO at UNCT Communication groups in countries identified by the Director and will represent UNOPS in external fora following guidance  by the Director.
• Provide inputs for the UNOPS internal and external communications platforms, to ensure timely updates and present RSMCO achievements  

• Manage and oversee communications consultants and service providers
• With support and guidance of HR Officer, prepare Terms of Reference for communications and other relevant consultants needed for the RSMCO 
• With the guidance of the Procurement Specialist, support preparation of tenders for the publicity material (including print, graphics, web, audio and video, etc.) 

• Ensure that quality and corporate standards are incorporated in the communications products and practices, taking care that the UN values, good governance and gender equality and diversity principles are respected throughout the processes.
• With support from the Head of Support Services and the Procurement Specialist, ensure respect of UNOPS’ procurement procedures 
• In cooperation with the Partnerships Specialist and with support from the Head of Support Services and the Finance Specialist, ensure efficient and effective management of the communications budget and that all expenditure complies with UNOPS Financial Rules and Regulations (FRR)
• With support of the Head of Programme, contribute to identification and assessment of risks and implement mitigation measures in accordance with the Risk Management Strategy 
• Contribute to the RSMCO planning activities and ensure timely delivery of approved work, procurement, and financial plans for the communications activities 
• Provide accurate and high quality inputs to RSMCO documents, reports and papers
• Provide support to communication activities of projects if/when needed.

• Lead the preparation and publication of UNOPS RSMCO Internal Newsletter (Quarterly Highlights) to ensure information flow and keeping the personnel up to date with developments
• Participate in the UNOPS’ relevant groups, fora and communities for information and knowledge sharing
• Stimulate coordination, information flow and lessons exchange through regular engagement with project communications personnel
• Contribute to identification and sharing of the RSMCO lessons learned and the best practices 

• Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above.

• Bachelor’s degree preferably in communications, journalism, public relations, international relations or a related field is required
• Master’s degree in the relevant field would be considered as an asset

• Minimum two years of relevant work experience in communications, public relations, media or journalism is required
• Experience with international organisations is desirable but not mandatory

• Fluency in Serbian and English is required

• Driving license is an asset

This is a local position, it is therefore open to nationals of the Republic of Serbia and to individuals who have a valid residence/work permit.

• Please note that UNOPS does not accept unsolicited resumes.
• Applications received after the closing date will not be considered.
• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures,  languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 
• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
• We would like to ensure all candidates perform at their best during the assessment process.  If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions 

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
• For retainer contracts, you must complete a few Mandatory Courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. For more information on a retainer contract here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.