Senior Communications Manager, Santiago network

• A hosted secretariat that will facilitate its work, to be known as the Santiago network secretariat;
• An Advisory Board, to provide guidance and oversight to the Santiago network secretariat on the effective implementation of the functions of the network; and
• A network of organizations, bodies, networks and experts (OBNEs) covering a wide range of topics relevant to averting, minimizing and addressing loss and damage.

• Lead on the development and implementation of the Santiago network communications and partnership strategies to ensure coordinated and targeted engagement and communications with existing and prospect partners, as well as external audiences in line with Santiago network’s strategic objectives, covering all relevant components and action areas, and coordinating its implementation. 
• Shape the Santiago network’s image in line with its overall goals and objectives, including through the crafting of clear and compelling messaging that resonates with target audiences, including recipient countries, contributors, partners, and the general public.
• Coordinate the planning for Santiago network’s knowledge development and sharing activities to maximize the reach of learnings and experiences from Santiago network’s country and regional activities. 
• Develop Santiago network’s communication tools, website and social media strategies to support and strengthen technical assistance reach and impact in order to advocate and promote Santiago network’s strategic objectives and activities.
• Create effective communication channels, products and other outputs of the Santiago network secretariat, including but not limited to managing the development of and/or contributions to newsletters, articles, training modules, primers, and audio-visual media, inter alia.
  
  
  

• Manage Santiago network external communications to ensure that key messages and content used in outreach material, statements by the Advisory Board and Santiago network Director and presentations highlight the network’s achievements and impact
• Establish and maintain a dynamic online presence of the Santiago network, effectively communicating its activities, success stories and impact, including overall content management, case study development and messaging 
• Monitor associated analytics and reports to determine the reach and effectiveness of information being shared
• Manage and provide creative inputs to Santiago network’s communication activities and events, including follow-up with partners through the planning and execution of integrated multi-channel communication (website, social media, email marketing, webinars, side events to global climate conferences, etc.)
• Lead the preparation of outreach material, such as flyers, brochures, power-point presentations, regular newsletters etc.
• Specify appropriate communication channels, dissemination methods and media such as video, print, web/online media, traditional media, and social media, among others, to effectively communicate key messages to specific stakeholders
• Develop and maintain Santiago network branding guidelines
• Manage timely response to external information requests
• Prepare media releases and liaise with media for interviews, identify opportunities and pitch stories as needed
• Liaise with communications colleagues in the United Nations, especially UNDRR, UNFCCC and UNOPS to keep aligned with system-wide communications and campaigns and exchange information
• Support partnership and relationships management with other relevant initiatives and organizations
• Contribute to donor relationship management and resource mobilization efforts by developing proposals for a donor outreach and fund-raising strategy and support its implementation
• Manage effective dissemination of information regarding technical assistance opportunities for developing countries with consideration of a wide range of topics relevant to averting, minimizing and addressing loss and damage approaches, including but not limited to current and future impacts, priorities, and actions
• Create and facilitate public education and sharing of information regarding technical assistance available under the Santiago network, including official/nominated country liaisons
• Ensure quality review and contribute substantive input into reports, speeches, publications, audio-visual products and other related outputs of the Santiago network secretariat
• Identify and implement activities that will increase the visibility of the Santiago network and its secretariat, as well as key decisions emanating from decisions of the Advisory Board and the governing body or bodies of the WIM
• Collaborate with external vendors and consultants for quality, editing, translation, design and printing of diverse communications materials, reports etc. 

• Lead the Santiago network knowledge management activities, and propose tools for implementation
• Develop and manage knowledge sharing portals and activities to engage communities of practice at global, regional and country level 
• Support the Santiago network Director in ensuring effective internal communication flows, in particular with the Advisory Board
• Provide any additional support as required

• An advanced university degree (Masters or equivalent) preferably in Communications, International Relations, Environmental Management, Sustainable Development, Business Administration, or related areas is required.
• A first level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of an advanced university degree.

• A minimum of seven (7) years of progressively responsible experience in strategic communications in the fields on climate change adaptation, disaster risk reduction, loss and damage, and related climate change processes is required.
• Experience in conceptualizing and managing the production of printed materials, including brochures, flyers, banners, and reports  is required.
• Experience managing social media tools and platforms is required.
• Experience with managing website content is required.

• Fluency in oral and written English is required. 
• Knowledge of another UN official language is an advantage.

Contract type: Staff - FTA
Contract level: P4
Contract duration: One year initially, renewable subject to satisfactory performance and funding availability.

• Please note that UNOPS does not accept unsolicited resumes.

• Applications received after the closing date will not be considered.

• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.

• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures,  languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 

• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.

• We would like to ensure all candidates perform at their best during the assessment process.  If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions 

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 

• For retainer contracts, you must complete a few mandatory courses ( they take around 4 hours to complete)  in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.

• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.

• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.