HR Specialist, Navigation and Support

People and Culture Group

The People and Culture Group (PCG) drives the right culture and working environment in UNOPS by enabling UNOPS to deliver on its strategic intention through:

• embedding of UN core values and standards;

• developing fit-for-purpose People & Culture standards, policies, systems and platforms; and,

• creating an optimal working environment in which personnel are able to flourish and perform at the highest level to achieve UNOPS’ mission.

The Role

Under the direct supervision of the Director of People and Culture Group (PCG) and dotted line reporting to the Director of the Ethics Office, the Specialist, Navigation and Support is responsible for strengthening and coordinating UNOPS’ victim-centered approach, coordinating with different entities (such as the Workplace Conduct unit in PCG, Internal Audit & Investigations Group, Ethics Office and Legal Group) and accompanying victims, by consent, through to a resolution process. 

In addition to providing direct support to personnel, the Specialist plays a much broader role in UNOPS’ overall efforts to tackle misconduct, carrying out a wide range of activities to ensure that a victim/survivor centered approach is mainstreamed in the response to sexual and other types of misconduct and adequately reflected in guidance, awareness raising and learning activities.

The role will be the central point for providing guidance and “navigation” on the speak-up and whistleblowing processes and systems at UNOPS.  The role is responsible for offering impartial and comprehensive information to individuals seeking to raise concerns, ensuring they are aware of the relevant processes, policy frameworks and support available. The role will seek to enhance understanding and available options in the system and provide an overview of the relevant functions within UNOPS.

• Serve as a point of contact prior to formal reporting of misconduct or crisis by reporters/victims/survivors, including fraud and retaliation.

• Provide a confidential enabling environment that is safe for UNOPS personnel who have observed potential misconduct to participate in internal justice processes (including fraud and retaliation).

• Serve as a support focal point  to referred reporters/victims/survivors of alleged misconduct or crisis, including fraud and retaliation.

• Offer one-to-one guidance to reporters/victims/survivors on all available speak-up and whistle-blowing processes (including fraud and retaliation).

• Provide advice on topics related to maintaining and continuously improving UNOPS’ speak-up and whistle-blowing frameworks, including fraud and retaliation.

• Advanced University (Master’s) Degree in related fields such as Law, Social Justice, Human Rights, Behavioral Sciences, Psychology, Social Sciences, or related field  is required. OR

• First University (Bachelor’s) Degree in  Law, Social Justice, Human Rights, Behavioral Sciences, Psychology, Social Sciences and/or other related fields in combination with additional two (2) years of relevant experience will be accepted in lieu of the advanced degree.

• A minimum of 5 years relevant experience in protection/safeguarding, OR social work, OR gender-based violence, OR prevention and response to workplace misconduct and/or a combination of the above within international development and/or humanitarian aid is required

• Working experience within the global south is required

• Proven experience in individualized case management and interdisciplinary coordination and, as well as providing support to survivors of abuse is highly desirable

• Proven experience in working in diversity and inclusion and an understanding of how intersectionality can affect a person’s experience of misconduct is required.

• Previous experience with the UN and/or an NGO is desirable.

• Experience in developing and facilitating trainings, in particular capacity-building, and promoting behavior change through communication is desirable

• Experience in report writing and knowledge management is an asset.

Contract type: ICA
Contract level: I-ICA 2
Contract duration: Ongoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.’

• Please note that UNOPS does not accept unsolicited resumes.

• Applications received after the closing date will not be considered.

• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.

• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures,  languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 

• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.

• We would like to ensure all candidates perform at their best during the assessment process.  If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions 

• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.

• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.