Knowledge Management Officer

Myanmar is one of UNOPS’ leading offices in Asia, acting as fund manager for some of the largest development programmes in the country. In addition, UNOPS is Principal Recipient for the Global Fund in Myanmar and for the Global Fund’s regional artemisinin-resistance initiative targeting drug-resistant malaria in the greater Mekong sub-region. UNOPS also provides procurement, infrastructure and project management services to a wide range of organizations in the country, including international development partners, other UN agencies, NGOs and INGOs. UNOPS plays a critical role in ensuring that the quality of services provided to its partners meets stringent requirements of speed, efficiency and cost effectiveness.

Project Information

LIFT is embarking on a new strategic period for 2024-2028. The LIFT 2024-2028 Strategy builds on the achievements of LIFT's experience as well as recent adaptations and learning in the face of a changing and dynamic context. The new Strategy outlines an approach to tackle structural drivers of poverty and vulnerability, while also considering immediate interventions to secure and maintain Myanmar's previous development gains. LIFT has proven itself as a key delivery partner across Myanmar’s changing contexts – ranging from post-Nargis recovery, a time of political transition, and relief support during COVID-19. LIFT is managed by the United Nations Office for Projects Services (UNOPS) and has received funding from 16 international donors. The current donors are the United Kingdom, the European Union, Switzerland, Australia, the United States of America, Canada, New Zealand, Norway, and Denmark.

About the role: 

Under the direct supervision of the Knowledge Management Senior Officer, the Knowledge Management Officer will play a key role in supporting the implementation and operationalization of Knowledge Management (KM) initiatives across the LIFT team. The role involves assisting in the development and application of KM tools, processes, and strategies, focusing on capturing, organizing, and disseminating knowledge across LIFT’s activities. The KM Officer will collaborate closely with subject specialists, contributing to the analysis of KM data, identifying knowledge gaps, and supporting learning activities that enhance LIFT’s  effectiveness.

1. Support for Knowledge Management Implementation

• Assist in the operationalization and execution of the KM strategy as guided by the Knowledge Management Senior Officer.

• Contribute to the development and maintenance of knowledge management systems and tools, ensuring they are aligned with organizational needs and best practices.

• Support the implementation of KM activities, such as knowledge capture, documentation, and dissemination, under the direction of the Knowledge Management Senior Officer.

• Conduct rudimentary analysis of KM needs and gaps within LIFT programs, identifying opportunities for improvement and sharing findings with the senior team.

1. Knowledge Capture and Documentation

• Support the systematic capture of knowledge and lessons learned from LIFT projects and activities, ensuring documentation is accurate, accessible, and aligned with organizational processes.

• Contribute to the development and maintenance of knowledge repositories and databases to ensure that knowledge is easily retrievable and organized.

• Help identify and document best practices, innovations, and project insights that can be shared and applied across the team.

1. Knowledge Sharing and Dissemination

• Assist in facilitating Communities of Practice (CoPs) and knowledge-sharing networks within LIFT, helping to connect team members and partners around shared learning goals.

• Respond to queries from LIFT staff regarding knowledge management processes and tools, providing guidance on how to access and use knowledge resources effectively.

• Support the dissemination of knowledge both within LIFT and with external partners, ensuring timely and efficient sharing of relevant information.

1. Organizational Learning and Capacity Support

• Support the design and delivery of KM-related learning activities, such as workshops or training, aimed at enhancing the capacity of LIFT staff to engage with KM processes and tools.

• Help track and document lessons learned from capacity-building initiatives to ensure continuous improvement in staff training and development.

• Collaborate with internal teams to ensure that lessons learned from past projects and activities are integrated into ongoing and future work.

• 5. Monitoring and Reporting on KM Activities

• Assist in the monitoring and evaluation of KM activities, tracking progress against established objectives and identifying areas for improvement.

• Support the compilation of reports on KM activities, presenting key findings and recommendations based on analysis of collected data.

• Contribute to the preparation of materials for senior management review, offering insights into KM performance and suggesting ways to optimize KM efforts.

Education:

• A Master’s degree preferably in Knowledge Management, Information Science, Communications, Business Administration, or similar fields is required.

• A first-level university degree (Bachelor's), preferably in the above professional fields with one (1) additional year of relevant professional experience, could be considered in lieu of the Master´s degree.

Experience:

• A minimum of 1 year of professional experience in knowledge management, information management, project management, communications, or similar fields is required.

• Experience in contributing or supporting the design or delivery of learning, capacity building, or similar activities/initiatives is required.

• Experience working with the UN or international organizations is highly desirable.

• Experience in the usage of computers and office software packages (e.g. MS Office newer versions, Google Suite Applications) is required.

Language Requirements:

• Fluency in written and spoken English is essential.

• Proficiency in Burmese is required.

Contract type: Individual Contractor Agreement (ICA)
Contract level: Local ICA Specialist-8
Contract duration: Open-Ended (subject to organizational requirements, availability of funds and satisfactory performance)

• Please note that UNOPS does not accept unsolicited resumes.

• Applications received after the closing date will not be considered.

• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.

• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures,  languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 

• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.

• We would like to ensure all candidates perform at their best during the assessment process.  If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions 

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 

• For retainer contracts, you must complete a few mandatory courses ( they take around 4 hours to complete)  in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.

• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.

• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.