Online Communications Specialist

Under the guidance of the Head of Communications, the Online Communications Specialist is responsible for UNOPS' online presence. Tasks include:

• Strategic

Develop and implement and an online communications strategy, covering all of UNOPS online communications platforms to address key audience groups

Coordinate online projects with other departments

Ensure to maintain a consistent look and feel across  all online platforms

Recruit and hire external consultants or vendors

Develop and track key performance indicators

Supervise other members of the web team

• Website management

Responsible for content publishing process on the website in coordination with other members of the communications unit

Track statistics on website performance and devise plans to address issues

Continuously work to improve the website; conduct research, create site architecture recommendations, work with graphic designers and ICT team

• Intranet management

Responsible for content publishing process and implementation of CMS functionality

Work with other departments on organizational initiatives

Track statistics on website performance and devise plans to address issues

Liaise with ICT on troubleshooting and updates to the intranet

• Social media

Manage UNOPS presence on corporate social media accounts; for example, Facebook, Twitter, Flickr, Linkedin, YouTube

Work with members of the communications team on social media campaigns

Liaise with other UN agencies to participate on common social media campaigns

Track social media performance and address issues

• Emails and e-newsletters

Manage design and functionality of targeted emails and newsletters

Train other members of the communications unit to handle content production

Track figures to monitor their performance and address issues

• Supervision

Train the other members of the web team to:

Provide intranet trainings to focal points to improve their content management capacity

Work with intranet focal points to help them manage their local content

Publish content on the website

Manage campaigns and updating of social media accounts

• Digital material production (desirable)

Create audio visual material to be used internally and externally

Produce videos for offices and the organization in general

Work with photos to create albums for campaigns or web stories

Perform other related duties as required.

Communication - the ability to read and write effectively in English is essential. This position requires the ability to edit and proofread articles as necessary for posting online, and write photo captions, headlines etc.

Teamwork - the incumbent must work closely and reliably with colleagues in the Communications Unit as well as in the organization as whole. The ability to follow directions and maintain adequate transparency while doing so is required. Almost every project will require input and ideas from colleagues from several units. Sensitivity to other people's cultural and religious norms and the ability to easily blend with others is also essential.

Planning and organizing - the incumbent will be required to work independently with minimal supervision and to prioritize work to ensure that the unit’s goals are realized within planned timeframes.

Client Orientation - The incumbent will be expected to provide a high quality service to client units e.g. in posting materials pertaining to those units, ensuring that the messages are conveyed accurately and in a timely fashion to designated audiences.

• Please note that the closing date is midnight Copenhagen time (CET)
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• For staff positions UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.