ICT Associate

*** THIS IS A LOCAL POSITION FOR WHICH ONLY APPLICANTS WHO POSSESS THE SPANISH NATIONALITY OR A VALID RESIDENCE AND WORK PERMIT IN SPAIN ARE ELIGIBLE FOR CONSIDERATION *** 


The Service for Geospatial Information and Telecommunications Technologies (SGITT) within the United Nations Global Service Centre (UNGSC) is the operational hub for the support and delivery of ICT services and solutions to satisfy the requirements of the Departments of Peace Operations and Operational Support (DPO/DOS). DOS has implemented a range of systems to address the principal requirements of peace operations and, increasingly, of a broader range of Secretariat and non-Secretariat entities and to support and enhance the processes DOS undertakes. 

UNOPS has an agreement with UNGSC to provide Global ICT Service Monitoring reliable solutions for UNGSC’s enterprise monitoring systems on premises and in the cloud and enables the continuous monitoring of services provided to all SGITT clients including wide UN Secretariat entities.

The ICT Associate will be responsible for managing and maintaining the Enterprise-monitoring Systems on premises and in the cloud.

The ICT Associate will coordinate with systems engineers, application technical support analysts and developers to determine requirements for filters, events, alerts, and dashboards and reporting in various monitoring tools. The incumbent also has responsibility for supporting System monitoring tools and its components including Configuration Manager, Service Manager and Orchestrator, as necessary.

This is a position with UNOPS for supporting projects carried out for or in the United Nations Secretariat. The incumbent of this position will be a staff member of UNOPS under its full responsibility.

• Secondary education is required
• University Degree (Bachelor's or Master's Degree) in areas related to information technology (IT) or related field may substitute for some of the required number of years of experience

• Six (6) years of experience with the installation and administration of Microsoft System Center Operations Manager or other Enterprise Monitoring applications is required.
• Two (2) years of experience in Cloud Services and Cloud Monitoring is required. 

• Experience in Server Administrator (both Windows Server and Linux) is highly desirable
• Experience in application/network performance and availability monitoring is highly desirable
• Experience using the Microsoft Windows PowerShell scripting engine to automate tasks is desirable
• Experience in business analytics services (preferably Power BI) is desirable
• Experience major Microsoft technologies including operating systems, Active Directory, , SharePoint, SQL Server is desirable

• For this position, fluency in English (write, read, speak) is required.  
• Knowledge of another official UN language is an advantage.

1. Contract type : Fixed Term 
2. Contract level : G6
3. Contract duration : One year initially, renewable subject to satisfactory performance and funding availability'

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.