ICT Senior Assistant

Peace and Security Cluster

The United Nations Mine Action Service programme in Afghanistan (UNMAS Afghanistan) supports the Mine Action Programme of Afghanistan (MAPA) to protect the civilian population from the threat of explosive ordnance and facilitate the delivery of humanitarian and development initiatives through threats assessment, advisory on mitigation measures, and effective coordination of the humanitarian mine action sector. 

1. Ensure implementation of ICT and operational strategies

• Ensure full compliance of ICT activities with UNOPS rules, regulations, policies and strategies;
• Contribute to the office’s ICT business process mapping and to the elaboration of internal Standard Operating Procedures (SOPs) in ICT, in consultation with the direct supervisor and office management.

2. Support ICT administration

• Maintain inventory of all computers, telecommunication equipment, I/O devices and software existent in the office, ensuring compliance with registration and upgrades;
• Perform maintenance and minor repairs on hardware equipment.

3. Provide support to network administration

• Manage, maintain and monitor the continuous operation of critical components of the system servers, i.e. file, application, print and video conferencing equipment;
• Operate and maintain the office Local Area Network (LAN) and Wide Area Network (WAN) systems;
• Install hardware, network connections and cables;
• Troubleshoot hardware/software problems.

4. Ensure efficient and functioning telecommunications system

• Proactively maintain telecom systems to avoid disruption of service;
• Perform minor repairs on hardware equipment, as required;
• Receive, test and install telecommunications hardware.

5. Provide support to knowledge building and knowledge sharing

• Support hardware familiarization and maintenance, software applications, file management/maintenance and LAN/WAN systems;
• Assist users for LAN and Desktop access;
• Provide support standard software applications – i.e. MS Office, email, etc. 

Education

• First level university degree (Bachelor degree or equivalent) with one year of relevant experience; 

• Secondary School Diploma (High School or equivalent) with five years of relevant experience.

Experience

• Relevant experience is defined as experience in Information Technology and Network Administration.
• Experience in Website Administration is desired.

Languages

• Fluency in Pashtu or Dari is required;
• Intermediate knowledge of English is required.

• Contract type: Local Individual Contractor Agreement (LICA)
• Contract level: ICS-5 (LICA-5)
• Contract duration: Open-ended (subject to organizational requirements, availability of funds and satisfactory performance)

• Only Afghanistan nationals will be considered;
• Please note that the closing date is midnight Copenhagen time;
• Applications received after the closing date will not be considered;
• Only those candidates that are short-listed for interviews will be notified;
• Qualified female candidates are strongly encouraged to apply;
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request;
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information – UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.