Information Technology (IT) Assistant, Multiple positions

Launched in September 2010, the purpose of the SUN Movement is to catalyse collective action and create an enabling environment to end malnutrition in all its forms. With 58 SUN Countries and the Indian States of Jharkhand, Maharashtra and Uttar Pradesh at the helm, the SUN Movement represents an unprecedented country-led effort to bring together stakeholders – from governments, national and global civil society organisations, businesses, the UN system, researchers and scientists across different sectors- and provide them with a collaborative space to convene, mobilise, share, learn, advocate, align and coordinate actions and approaches to improve nutrition.

SUN countries, supported by all stakeholders in the Movement, are committed to creating an enabling environment for scaling up nutrition by strengthening four strategic processes as set out in the SUN Movement Strategy and Roadmap 2016-2020: Expanding and sustaining an enabling political environment; prioritising effective actions that contribute to good nutrition, implementing actions aligned with national common results frameworks and effectively using, and significantly increasing, financial resources for nutrition.  The SUN Movement Coordinator, UN Assistant Secretary General, oversees the day-to-day implementation of the Strategy and Roadmap, leads the SUN Movement Secretariat and represents the SUN Movement globally.  

Since 2012, the SUN Movement Secretariat has developed as a small coordinating mechanism. It has no operational role, but seeks to link together countries and networks in the SUN Movement to ensure that support, requested in countries to intensify actions and achieve nutrition objectives, is received in a coordinated and coherent way.  It also ensures that the Movement’s progress is tracked efficiently and communicated clearly. The Secretariat is headed by the Director of the Secretariat who is responsible for ensuring that the Secretariat catalyses, facilitates and supports effective action across the overall SUN Movement.  

• Assists in the design, development, installation and maintenance of information systems, including network users, network file servers, directories, PC workstations, printers, routers, switches, modems, cabling and Internet communications devices. 
• Develops disaster recovery plans and ensure business continuity. 
• Ensures data security and integrity. 
• Following UNOPS rules and regulations, assists in procurement and management of IT assets, including conducting needs assessments and benchmarks, preparing technical specifications and evaluation criteria, tracking all assets in inventory and dismiss them when needed.  

• Provides in-house administration of the telephone system (landline and mobile), coordinating purchase, maintenance and support with outside vendors as needed.
• Responsible for repair and maintenance off all data processing equipment, including photo copiers and scanners. Troubleshoots, diagnoses problems, implements corrective actions and/or escalates to other technical resources as appropriate. 
• Responsible for the running and maintenance of Dropbox and any other storage solution the Secretariat may use in order to securely store and exchange files. 

• Prepares, updates and maintains system’s documentation and related technical/procedural manuals.
• Analyses system needs and come up with concrete proposals for improvement.  
• Prepares innovative platforms for knowledge sharing opportunities including webinars and online forums.
• Provides in-house audio-visual advice in recording and editing and can provide stakeholder coaching where appropriate.
• Develops and maintain data bases as requested.

• Organizes regular audio/video conference calls with many (btw 5 and 20) participants, by setting up conference lines and facilitating the smooth functioning of the tele-/video-conferences with no disruptions. 
• Manages the recordings of the tele-/video-conferences and dissemination for immediate follow-up.
• Ability to propose innovative means of facilitating virtual exchanges among numerous participants from multiple countries for specific contexts and thematic topics.

• Analyzes the IT support system available in various event venues at the international level.
• Advises the Events Manager on the appropriate use of information technology and develop related IT strategies, implementation and contingency plans for high level international events.
• Performs other duties as assigned and as requested by the Administrator or any other member of the Secretariat.

• Secondary education in electronics, technical or communication engineering, technical science, computer technology or related field is required.
• University degree would be an asset. 

• Integrity: Keen sense of ethics and integrity in dealing with clients and service providers.Keeps a high level of discretion and is aware of privacy and ethics issues.
• Client orientation: considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients' needs and matches them to appropriate solutions
• Knowledge Management and learning

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

UNOPS supports the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.

Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners’ expectations.

With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it.

A flexible structure and global reach means that we can quickly respond to our partners' needs, while offering the benefits of economies of scale.