Systems Maintenance and Development Officer

Hosted Entities OICT
Job categories IT
Vacancy code VA/2018/B5004/15321
Level ICS-10
Department/office NYSC, SDC, Development and Special Initiatives Portfolio
Duty station Valencia, Spain
Contract type International ICA
Contract level IICA-2
Duration Until 31 December 2018 (renewable subject to funds availability and satisfactory performance)
Application period 02-Apr-2018 to 09-Apr-2018


Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement.


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United Nations Office of Information Communication and Technology Enterprise Application Centre (OICT EAC-BKK) has offices in Bangkok, New York, and Valencia Spain.  One of EAC-BKK enterprise applications is Oracle Siebel CRM platform. The incumbent will work under the organizational context and the Siebel platform.

The primary purpose of this post is to design, develop, and deploy Siebel CRM based application portfolio of EAC-BKK. The team will be located in Valencia, Spain and reports to the Chief of Design and Development Section. The incumbent will be responsible for business requirement gathering, technical analysis, development, and deployment coordination of Siebel-based systems.  The incumbent will work with business users, technical designers, and project manages to propose solutions, coordinate work assignments, and produce business and technical artifacts in the defined timeframes dictated by the projects. In completing assigned tasks, the incumbent is expected to work with cross-functional teams of developers, DBAs, business analysts, and quality assurance team members.  The incumbent also has responsibility to assist the business clients in defining business requirement and produce relevant documentations.  This post requires balanced expertise of business coordination and technical design skills to bridge the business and technical stakeholders. The accountability for the assigned deliveries will be managed by the incumbent with clear agreement with the supervisor in the organizational and functional contexts. When dealing with clients, the incumbent is representing the EAC-BKK and expected to build trust with excellent client services.



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This vacancy has been cancelled.
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