ICT Senior Assistant

* THIS IS A LOCAL POSITION FOR WHICH ONLY APPLICANTS WHO ARE ITALIAN OR EUROPEAN UNION CITIZENS OR APPLICANTS WHO POSSESS A VALID RESIDENCE AND WORK PERMIT IN ITALY ARE ELIGIBLE FOR CONSIDERATION*

The United Nations Global Service Center in Brindisi (UNGSC) is responsible for the delivery and maintenance of Information and Communications Technology (ICT) infrastructure, systems and software applications in support of operational requirements of Peacekeeping Missions as well as Special Political Missions (hereinafter “field missions”). ICT plays an integral role in the global operations of the field missions. It is one of the fundamental infrastructure components that support the substantive work of the field missions. Timely and secure communications and information exchange within and between UN peace operations and between these operations and Headquarters is critical in meeting the core strategic, operational and tactical mandates of the United Nations. Ensuring that a robust and fault-tolerant ICT infrastructure is in place to continue or restart operations in the event of a natural or man-made disaster or disruption has become a necessary and permanent consideration.

The UNGSC is charged with operational support for the data technology center and V-Sat telecommunications hub in Brindisi, Italy (UNLB) and the operation of the secondary active telecommunications hub in Valencia, Spain (UNSB-V, mirroring the UNLB ICT Hub).The  ICT Senior Assistant will carry out his/her tasks within the Platform Support Unit in the Field Technology Service (FTS) at the UNLB . Under the overall supervision of UNOPS Information Systems Officer, the incumbent works under the guidance of the Chief Infrastructure and Operations Section in the UNGSC Brindisi, Italy, provides specific expertise in the implementation and operation of the UN Hybrid Cloud strategy for the back end infrastructure including: storage arrays, SAN switches, processing cloud services and tools to monitor performance, availability and capacity of the hybrid environment.

UNOPS has been requested to assist in the implementation of this activity.

This is a position in UNOPS for supporting projects carried out for or in the United Nations Secretariat. The incumbent of this position will be a staff member of UNOPS under its full responsibility.

Required:

• Completion of secondary education (High School diploma); a first level university degree would be an asset and may compensate for some of the required number of years of experience.

Desirable:

• Certification in Citrix Netscaler or XenApp.
• Amazon Web Services (AWS) related certifications.
• Microsoft Azure related certifications.
• ITIL Foundation certification. 

Required:

• A minimum of 5 years of progressively responsible experience in the field of information technology and/or telecommunications and systems, preferably in an international environment is required with an high school diploma

• A minimum of 5 years of experience with virtualization and related technologies in complex environments (e.g. VMware, VMware SRM, etc).

Desirable:

• 2 years of experience with Citrix platform (Virtual Apps / Application Delivery Controller).
• Cloud experience, preferably in Amazon Web Services (AWS) or Microsoft Azure.
• Experience supporting multi location enterprise grade data centre. 

• Fluency in spoken and written English is a requirement;
• Knowledge of a second UN language an advantage.

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Background Information: Sustainable Development Cluster(SDC)

Based in New York, the Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations.

The SDC’s services include grants management, development and special initiatives support, and technology support to the UN and UN agencies.

The SDC is part of the New York Service Cluster that supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.