The ICT
Specialist - eCase Management Systems (Consultant) will work under the
supervision and guidance of the Programme Manager of the PRAVO Police Project. The
Consultant will work closely with the Project Manager – e-Case Management
Systems (to be recruited by the PRAVO Police). He/she
will work both within the PRAVO Police team and within a wider stakeholder
group focused on law enforcement and judicial reform in Ukraine. Accordingly,
in addition to the specific requirements of the role there are norms to respect
and wider strategic advice that will be sought from the Consultant. The
Consultant will ensure that the PRAVO Police activities related to eCMS and
possible further development and delivery of the system meet the quality and
sustainability requirements of UNOPS, beneficiaries and partners. The
Consultant must consider the framework provided in the PRAVO Police Description
of Action and other relevant project documentation, relevant national policies
and standards, good international practices and taking into account the inputs
provided by the key stakeholders, primarily the EUAM. The selected candidate will deliver the activities listed below.
1) Support the IWG on development of requirements for the eCMS and
related products
●
Identify the measures and interventions
that would contribute to enhancement of case management and information/data
exchange between stakeholder agencies in pre-trial procedures for the OPG, LEAs
in and courts (investigating judges), considering best EU practices most
applicable for the local context;
●
Provide specialist advice to PRAVO Police project
team on eCMS interventions, relevant procedural and technical matters;
●
Collaborate with the
representatives of the EUAM, the Support Group for Ukraine (SGUA), the Delegation
of the European Union to Ukraine (EUDEL) and national beneficiary institutions
on the design and implementation of the eCMS;
●
Cooperate with EU funded and other
projects dealing with the establishment of the eCMS, while focusing on actions
that targeted the NABU and Specialized Anti-Corruption Prosecutors Office (SAPO);
●
Attend the meetings of the IWG and provide support to the OPG in development of
the Concept of eCMS to be approved by IWG, including developing proposals on
the scope of the eCMS to be implemented within PRAVO
Police support;
●
Attend meetings with stakeholder institutions and
engage in discussions on identification of the user requirements for the new eCMS;
●
Advise on the proposed solution’s
interoperability with the legacy and foreseen systems;
●
Identify the potential risks, issues, and
impacts arising from the implementation of the eCMS interventions as well as
suggest counter-measures for prevention;
●
Participate in any foreseen
selection process of suppliers of ICT services and goods;
●
Contribute to development of PRAVO
Police plans and reports related to ICT products.
2) Contribute to the
development of specifications (ToR) for the eCMS solution and recommendations
on their implementation
The ICT
Specialist - eCase Management Systems will contribute to development
of the Concept for establishment for a new eCMS (to be approved by IWG),
including such aspects as functionality and interoperability with the databases
of different LEAs and Courts. The focus of analysis will be on the workflow driven processing and exchange of key case
information and documents leading to prosecutions or other procedural
conclusions or resolution of cases. More generally, it will cover
ownership and sustainability, security and privacy issues, migration of data
and the licensing scheme.
The ultimate
results of this activity will be as follows:
- Overall system functional design of
the proposed eCMS solution developed based on the Concept of eCMS;
- Advise for IWG on high-level and
detailed functional and nonfunctional requirements for the eCMS in line with
agreed to-be working processes based on the LEAs (including the prosecution
service) and pre-trial objectives provided;
- the IWG approach to the eCMS
architecture, technical standards, system integration, design and protocols,
and security standards is well reflected in ToR for the procurement and
delivery of eCMS products and solutions;
- ToR for the procurement and
delivery of eCMS products and solutions (described in the
Concept of eCMS for hardware / software / licenses
procurement), including cost estimation produced.
The
Consultant must bear in mind that all solutions must be capable of
implementation within the Project timescale and must demonstrably lead to more
effective case management procedures because the implementation of this
solution will be subject to a separate component within PRAVO Police support
intervention. In case such solutions cannot be delivered by the Project, the
Consultant must escalate risks of non-delivery or incomplete delivery of
products to PRAVO Police and to the stakeholders.
Overall,
the Consultant will be expected to contribute to the following activities:
- Analyze available eCMS Concepts and
requirements of LEAs, advise on user requirements (functional and technical), and
proposed options of eCMS. The off-the-shelf eCMS products available on the
market should be considered as well;
- Advise to the IWG or sub-working
groups established by the OPG on the architecture and the functional and
non-functional (technical) requirements of the eCase Management Solution;
- Identify possible integration with
external systems such as external registers, databases, document management
systems;
- Identify and define the security
requirements and criteria for the development and deployment of the eCMS;
- Identify and define the possibility
and requirements of potential historical data migration from physical case
files, available registers and third party databases;
- Develop ToR for the procurement and
delivery of eCMS products and solutions which are acceptable for all relevant
national stakeholders and are in line with the Criminal Procedure Code of
Ukraine and best practice, considering IWG approach;
- The deliverables mentioned below
should contain cost estimation for the proposed solutions based on market
research including assessment of compatibility, maintenance requirements and
cost estimation;
- Consult PRAVO Police on the scope
of services, criteria for selection and award for the supply and implementation
of the eCMS;
- Define the high level eCMS
implementation plan along with the time and cost estimations;
- Draft the description of
interventions and essential requirements for further support in implementing
and rolling out the new eCMS solution across all relevant stakeholder
institutions.
3) Provide expert
support in the process of procurement of the eCMS from suppliers and its
further implementation
As directed by the Programme Manager, the ICT
Specialist - eCase Management Systems will
contribute to communication with suppliers of eCMS at all stages, including
tendering, assessment of commercial proposals from bidders, assessment of
compliance of products to the approved specifications (ToR for the
procurement and delivery of eCMS products and solutions).
4) Quality Assurance
The Consultant will:
●
Set quality requirements and criteria that should
be met by the eCMS and related products delivered through PRAVO Police, while
considering inputs from the EUAM, the EUDEL, and national beneficiaries, in
keeping with the best European and International practices;
●
Conduct peer reviews and other
quality checks in order to ensure that any ICT infrastructure, equipment and
solutions that might be delivered by service providers meet set requirements,
are fit for purpose and sustainable;
●
Advise on the detailed and concrete
steps required for the installation, operation and maintenance of IT
infrastructure and equipment delivered to beneficiaries, as per agreement with
PRAVO Police;
●
Identify and report to the PRAVO
Police on potential risks, issues, and impact arising from the delivery of the
ICT infrastructure, tools and solutions, providing highly technical/ inputs
when required
●
Recommend a detailed description of each
expected stage of implementation so that the system would be introduced at a
level, which would equate to EU and international best practice from business,
technical and quality standards standpoints.
●
Ensure putting PRAVO Police ICT related activities,
external and internal, in full compliance with UNOPS rules, regulations,
policies and strategies.
5) Knowledge
Management
The Consultant will:
●
Engage in the development of PRAVO Police ICT
standards and strategies;
●
Interact with HQ and ICT staff from
UNOPS and other UN agencies in the area to share and exchange information and
expertise on applications and tools;
●
Contribute to knowledge networks
and communities of practice;
●
Identify lessons learned and provide
recommendations.