ICT Specialist (Reporting and BI Developer)

UNOPS supports partners to build a better future by providing services that increase the efficiency, effectiveness and sustainability of peace building, humanitarian and development projects.  Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations.

New York Service Cluster (NYSC) supports the United Nations Secretariat, as well as other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management

Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations. It was formed by combining the following portfolios: Grants Management Services (GMS), UN Technology Support Services (UNTSS), Development and Special Initiatives Portfolio (DSIP) It provides Services to partners' programmes that are designed, structured, and managed with a global perspective and primarily serving partners that are headquartered in New York.  The SDC has a footprint of approximately 125 countries.

The UN Office in Geneva (UNOG), Department of Administration (DOA), Information and Communication Technology Service (ICTS) provides data and reporting services to UNOG and its clients, in particular developing and maintaining data analytics tools to support decision making and process streamlining for both substantive and administrative programmes. UNOPS is requested to facilitate expert resources to work with ICTS for Reporting and Data Management services. They will aim to focus on providing business analysis and development services for decision support tools. Whilst the resources will be based with the UNOPS Reporting and Data Management Team in Valencia Spain, these services will be rendered to UNOG/DOA/ICTS.

The incumbent of this position will be a UNOPS personnel and is under its full responsibility.

The Data and Reporting Unit at ICTS is responsible for delivering innovative, best-in-class analytics, BI and data solutions to the United Nations. 

Under the overall supervision of UNOPS Senior Programme Manager, the main role of the ICT Specialist (Reporting and BI Developer) is to work with the client in UNOG to analyze, design and develop best in class reporting, BI, business analysis and decision support tools, as well as support those tools to increase efficiency of manual administrative process steps and facilitate timely and cost-effective process execution. 

The ICT Specialist (Reporting and BI Developer) will be responsible for the following duties:

• Manages projects involving feasibility studies, data and systems analysis, design, development and implementation of reporting and business intelligence solutions.

• Designs and builds data models/databases and tools to integrate and store data from several sources. Designs and implements ETL processes.

• Creates visualizations and reports for requested projects using different Business Intelligence and reporting tools.

• Develops detailed system and other functional specifications and user documentation for major systems.

• Provides specialized advice to clients, analyzing clients’ requirements and translating these into new applications; determines application systems integration and linkage issues.

• Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc. 

• Develops and maintains computer programs that require integration of many interrelated systems and program elements; ensures appropriate data security and access controls considering both local and wide area issues.

• Organizes and performs unit and integrated testing, designing and utilizing test bases; assists users in acceptance testing.

• Develops training materials, operating and user manuals; trains staff in assigned systems.

• Develops disaster recovery plans and ensures appropriate planning and training of those responsible.

• Researches, analyzes and evaluates new technologies and makes recommendations for their deployment.

• Participates in writing reports and papers on systems-related topics, system requirements, information strategy, etc.

• Provides guidance to, and may supervise, new/junior staff, consultants, etc.

• Performs other duties as may be reasonably required and in line with the incumbent’s scope of services above.

Impact of Results 

The result of work of the ICT Specialist (Reporting and BI Developer) impacts directly on delivery of services that satisfy the requirements of the UN Office in Geneva (UNOG) . It will also ensure proper processes and methodologies are followed and implemented according to the latest of the industry standards. The incumbent is responsible for ensuring activities for all UNOG stakeholders are in line with the overall business targets and UN policies, rules and regulations.

• Advanced university degree (Master’s degree or equivalent) in information technology, computer science, engineering, economics, statistics, or in a field related to the post description. 

• A first level university degree (Bachelor's degree or equivalent) combined with an additional two (2) years of qualifying experience may be accepted in lieu of the advanced university degree.

• A minimum of 5 years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related area is required.

• A minimum of 2 years of experience developing business intelligence reports and dashboards on one or more visualization tools (i.e PowerBI, Qlik, Tableau, etc) is required. 

• Experience in SharePoint and PowerApps is highly desirable. 

• Experience with MS SQL Server, MySQL or PostgreSQL is highly desirable. 

• Experience on data mining, natural language processing and machine learning is desirable. 

• Experience with NoSql, non-relational and schema-less data model and unstructured data analysis is desirable.

• Fluency in English (read, write, speak) is required for this position.
• Knowledge of French is desirable.
  
  

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Background Information - Sustainable Development Cluster 

Based in New York, the Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations.

The SDC’s services include grants management, development and special initiatives support, and technology support to the UN and UN agencies.

The SDC is part of the New York Service Cluster that supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.