Administration Senior Assistant (ICT Project Senior Assistant)

*** THIS IS A LOCAL POSITION FOR WHICH ONLY APPLICANTS WHO POSSESS THE SPANISH NATIONALITY OR A VALID RESIDENCE AND WORK PERMIT IN SPAIN ARE ELIGIBLE FOR CONSIDERATION *** 


UNOPS supports partners to build a better future by providing services that increase the efficiency, effectiveness and sustainability of peace building, humanitarian and development projects.  Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations.

The New York Service Cluster (NYSC) supports the United Nations Secretariat, as well as other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management

The Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations. It was formed by combining the following portfolios: Grants Management Services (GMS), UN Technology Support Services (UNTSS), Development and Special Initiatives Portfolio (DSIP) It provides Services to partners' programmes that are designed, structured, and managed with a global perspective and primarily serving partners that are headquartered in New York.  The SDC has a footprint of approximately 125 countries.

Background Information – UNGSC

UNOPS has signed an agreement with the United Nations Global Service Center (UNGSC) and the UNGSC ICT Programme Support Team has the scope to manage and coordinate for the implementation for all Financial Agreements between UNGSC and UNOPS, also to provide related administrative support to UNGSC. 

The Department of Operational Support (DOS) is responsible for the delivery and maintenance of the Field Technology Sections’ (FTS) infrastructure, systems and software applications in support of the operational requirements of Peacekeeping Missions, Special Political Missions, as well as Department of Peace Operations (DPO) and DOS at Headquarters.

Background Information – Job-specific

UNGSC ICT Programme Support Team to UNGSC/SGITT is in charge of management and coordination for the implementation of all Financial Agreements between UNGSC and UNOPS. It also assists the GSC Programme Management Offices with monitoring and oversight of ongoing and future projects and work programs. It is also tasked with business relationship management (BRM) for a group of UN entities. Finally, it supports UNGSC with Material and Service Master Data Management, Financial and Accounting management for UNGSC/SGITT projects, Contracts management, Staff development, and Outreach with the Host Government of Spain.

The Administration Senior Assistant (Project Assistant) is responsible for the following duties:

1. Administrative support
2. Service management support
3. Communication support

1. Administrative support

• Provide general administrative support, maintain and update files/records on behalf of the Programme Manager
• Assist in reviewing and analyzing data gathered from the different UNGSC service management systems in order to capture an actual service achievement;

2. Service management support

• Identify any trends and update process and service owners about any opportunities for service improvement; 
• Assist with the coordination of meetings and participate in the service management awareness program;
• Review reports to check  measurement against predefined KPIs; 
• Manage continuous service improvement register and present any recommendations to service and process owners; 

3. Communication support

• Draft routine correspondence, reports and other documents; research and compile background materials for reports, briefings, etc.
• Develop communication plan with service and process managers;
• Ensure effective coordination within different offices of the UNHQ, UNLB, UNGSC, UNRSC and field missions in order to maximize possibilities of collaboration related to the project;
• Assist in the implementation and coordination of internal and external communication materials.

• High School diploma or equivalent is required.
• First level university degree may substitute for some of the required years of experience. 

Contract type: Staff
Contract level: G5
Contract duration: One year initially, renewable subject to satisfactory performance and funding availability'

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Background Information - Sustainable Development Cluster 

Based in New York, the Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations.

The SDC’s services include grants management, development and special initiatives support, and technology support to the UN and UN agencies.

The SDC is part of the New York Service Cluster that supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.