Responding to one of the most complex humanitarian crises in the world, the Afgh...
Responding to one of the most complex humanitarian crises in the world, the Afghanistan Inter-Agency Information Centre (AIAIC) - Awaaz Afghanistan is an inter-agency two-way communication and accountability mechanism that responds to the information and communication needs of affected populations in Afghanistan and allows affected populations to shape their own relief and recovery. Based in Kabul and functioning as a toll-free humanitarian helpline, the AIAIC is a link to the partnership between those who wish to assist and those who need assistance and is accountable to both constituencies.
Supported by the Humanitarian Country Team, with initial funding from the United Nations High Commissioner for Refugees (UNHCR) and the World Food Programme (WFP), and continued funding from the Afghanistan Humanitarian Fund (AHF) and the Directorate-General for European Civil Protection and Humanitarian Aid Operations (ECHO) the AIAIC’s primary objective is to promote two-way communication between affected populations to:
i. Empower communities through the provision of accessible and timely information on how to access humanitarian services and resources required to improve their situation
ii. Help ensure efficient and effective coordination of humanitarian actors operating in Afghanistan by collecting and circulating information about the urgent needs and priorities of affected populations
iii. Support an environment of transparency and accountability by:
a. Establishing an easy-to-access and safe mechanism through which affected populations can lodge feedback and complaints
b. Channelling feedback and complaints to humanitarian actors to influence humanitarian programming and shape quality advocacy
General Background
The Project Manager is responsible for the day-to-day operations of the project(s) and provides services to the different donors, partners and beneficiaries. They are expected to meet and exceed the organization's performance and delivery goals. The Project Manager will perform the following duties with transparency and integrity, and in adherence to the humanitarian standards as provided by the Active Learning Network for Accountability and Performance (ALNAP), the Inter-Agency Standing Committee (IASC), and the Sphere Handbook.