ICT Officer ( Internal for UNOPS Personnel)

Office context

Located in Nairobi, Kenya, the Kenya Multi Country Office manages a growing portfolio of engagements.. The KEMC sub-region currently consists of an established Operation Centre in Nairobi/Kenya which manages a portfolio of engagements in multiple countries in East and South Africa. This includes transactional projects in partnership with the Nairobi based UN Agencies, UN-Habitat and UNEP, and multiple ‘operational’ projects in Kenya, Uganda, Tanzania, Zimbabwe, Zambia, Mozambique and island states 

UNOPS KEMC

Under the overall guidance of the Head of Support Services, the ICT Officer is responsible for the information technology related services and functions to support UNOPS KEMC in managing its operations. The ICT Officer promotes a collaborative, client-oriented approach consistent with UNOPS rules and regulations.

The ICT Officer may supervise personnel of the ICT Unit. He/she works in close collaboration with teams in the Country Office or Hub Office and UNOPS HQ staff ensuring successful performance in ICT management.

1. ICT Management

2. Applications

3. Network Administration

4. Telecommunications

5. Knowledge building and knowledge sharing

6. Support and Oversight functions

7. Asset Management

1. Provides effective ICT management, focusing on achievement of the following results:

• Assessment and evaluation of information technology capacity and requirements of the office in terms of updating hardware and software to acceptable global levels.  Identification and prioritization of areas where improvements need to be addressed to be able to effectively support the organization in achieving its goals and priorities.  Provision of cost implications and benefits of recommendation for budget consideration.

• Contribution to the planning of global IT strategies and policies by representing the office and providing feedback on local IT requirements, technical capacity in terms of web technology, support and skills available.

• Conduct of ongoing proactive evaluation of system performance, identifying areas of inefficiencies and potential problems.  Collaboration with management for corrective actions to achieve improved and uninterrupted services.  Recommendation of back-up options in potential problem areas that are beyond one’s control.

• Ensuring security of information technology operation at all times.  Development of back-up programmes and ensuring strict implementation.

• Establishment of control systems to ensure that all information technology equipment is maintained regularly and in proper working condition.

• Interaction with HQ and IT staff in other UN agencies in the area and participation in information exchange meetings for systems co-ordination, consistency in direction, policy and standards; also for knowledge sharing on software expertise

• Bachelor’s degree in Information Systems or Information Management or Computer Science or related discipline is required;

• Advanced university degree (Master’s degree), preferably in Information Systems or Information Management or Computer Science or related discipline is desired but not required.

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

• This position is based in a family duty station. 
• This post is open to Kenyan nationals with the requisite UNOPS experience
  
  
• This is a local post for UNOPS internal personnel who are Kenyan nationals and have the requisite UNOPS experience
  

1. Contract type: local Individual Contractor Agreement ( LICA)
2. Contract level: Local ICA 8/ ICS 8
3. Contract duration: Ongoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.’

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Kenya

The UNOPS Kenya office manages more than 60 projects in around 10 countries of eastern and southern Africa. UNOPS in Kenya helps partners achieve their project goals in sectors including: governance, education, health, the environment, grant management and rural development.