ICT Specialist - Business Analytics

UNOPS supports partners to build a better future by providing services that increase the efficiency, effectiveness and sustainability of peace building, humanitarian and development projects.  Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations.

The New York Service Cluster (NYSC) supports the United Nations Secretariat, as well as other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.

Based in New York, the UNOPS Sustainable Development Cluster supports diverse partners with their peacebuilding, humanitarian and development operations. For example, within the United Nations Development Programme, the Cluster works with the Bureau for Policy and Programme Support and the Office of South-South Cooperation.

UNOPS has signed an agreement with the United Nations to implement the project activities for the Technical Support for UNSOS Data Strategy Implementation Services.

The United Nations Support Office in Somalia (UNSOS) is mandated to provide a broad variety of administrative and logistical support services to its clients, the African Union Mission in Somalia (AMISOM), the United Nations Assistance Mission in Somalia (UNSOM), the Somali National Army (SNA), and a few others.  Moreover, Resolution 2472 (2019) adopted by the Security Council on 31 May 2019 established the continued UNSOS provisioning of logistical and financial support and for making oversight and accountability a cornerstone of the partnership between the United Nations, African Union and the Federal Government of Somalia.

In line with the UN SG Data Strategy 2020-22, UNSOS Senior Management has identified Business Intelligence as a strategic enabler to achieve Mission wide Strategic goals by providing visibility and insight on the progress of the implementation of the several projects outlined in the strategic project tree and for monitoring and reporting on the several key performance indicators to measure the benefit realization. The strategic plans for UNSOS 2022-2023 include Business Intelligence programmes and Strategic Projects under each Mission Support Pillar with a set of self-service analytics component to be supported by the BI team. 

UNSOS BI team in Nairobi and Mogadishu have the following objectives and end state:

• Support to ATMIS (Africa Transition Mission In Somalia) and SSF (as required) to enable capacity development in line with the new mandate.

• Strengthen UNSOM support to enhance linkages/cohesion with UNSOS and to make informed decisions.

• Improve visibility of UNSOS end-to-end processes to support the achievement of UNSOS strategic goals.

• Manage the development and monitoring of all UNSOS related Compact reports and support the transition of UNSOS to the new mission.

• Consolidation of data sets and related reports to facilitate navigation and data consumption by business users.

• Leverage newly implemented FRIM system to automatically monitor different processes with data collected using sensors.

• Usage of Microsoft Azure Cloud technology to automate the data transformation processes and improve control of BI related processes.

• Increase usage of existing BI reports across the mission by enhancing communication of BI activities and latest developments.

The incumbent of this position will be a personnel of UNOPS under its full responsibility.

Summary of key functions and duties:

• Project Management and Business Analysis 

• Data Analysis and Business Intelligence 

• Training and Support

• Contribute to business and scope analysis, gathering of requirements and documentation, preliminary system analysis, data cleansing and enrichment, migration, and change management initiatives;

• Perform Project Management activities; 

• Create technical documentation;

• Interact with, support, and consult with all UNSOS Pillars' Sections /Units to define key performance indicators, standard and ad-hoc reports that enable business decision.

• Serve as a coordinator in the development and testing of reports and dashboards 

• Contribute to the tracking and reporting times and efforts invested on the assigned tasks; 

• Provide sound advice and support in developing, deploying, and managing mission support management's data collection and analytics-based reporting solutions to provide actionable intelligence to mission senior management team and to mission support unit and section chiefs. 

• The team member will demonstrate expertise in supply and operations data management, collection, cleansing technologies, ad-hoc reporting, enterprise analytics and business intelligence capabilities.

• Provide support to the implementation of BI strategy and roadmap for implementing UNSOS analytics and business intelligence capability to include elements such as the delivery of standard and ad hoc reports, dashboards, and trending based on an increased collection and cleansing method for mission support and mandate implementation data.

• Support structure that will enable and expand BI capabilities.

• Assist in enforcing known policies, procedures, and compliance requirements that improve the overall operation and effectiveness of the Business Intelligence unit

• Build procedures to extract, transform and load non-Umoja data where required to enrich data retrieved from the existing Umoja Business Intelligence (BI) system.

•  Undertake to provide functional and technical support for Umoja business intelligence related matters. 

• As assigned by his/her supervisor support the assessment of Business Intelligence (BI) training needs; identify, design and coordinate the delivery of BI training programs to staff at all levels.

• Coordinate the delivery of both certified and focused functional business intelligence training workshops to UNSOS.

• Participate in the coordination between clients and Umoja BI to identify existing reporting assets and resolve any issues therein; 

• When required provide end user training and documentation, as required.

Required

• Minimum 5 years of progressively responsible experience in any of the following areas: business intelligence, analytics, management, business process reengineering or ICT areas.  

• Minimum 2 years of working experience with SAP or any other Enterprise Resource Planning tool. 

• Minimum 2 years of experience in the delivery of Business Intelligence solutions using Power BI, SAP BI, Tableau or any other modern analytic tools.

Desirable

• PRINCE 2 foundation certification;

• Experience in defining and documenting system requirements;

• Experience in multinational working environment

• English and French are the working languages of the UN. For this job opening, fluency in English (speak, write, read) is required; knowledge of another UN official language is desirable.

Contract type:       Fixed Term 
Contract level:       P3
Contract duration: One year initially, renewable subject to satisfactory performance and funding availability

For more details about United Nations staff contracts, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/UN-Staff-Contracts.aspx

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Background Information - Sustainable Development Cluster 

Based in New York, the Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations.

The SDC’s services include grants management, development and special initiatives support, and technology support to the UN and UN agencies.

The SDC is part of the New York Service Cluster that supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.