ICT Analyst - Data Analysis (Retainer, multiple positions), Multiple positions

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

The UNOPS Information Technology Group (ITG) unit is focused on innovation and harnessing cutting-edge technology to deliver solutions to UNOPS that truly address business needs.

Working with UNOPS IT Group is a unique opportunity to deliver systems to users around the world - making an impact on development and solving practical problems for the UNOPS workforce and thereby help people build better lives and countries achieve peace and sustainable development.

ITG’s goal is to provide greater effectiveness, efficiency, and differentiation to UNOPS products and services. UNOPS IT Group is responsible for architecting, designing, delivering, and managing all UNOPS IT infrastructure and business applications. The unit includes Enterprise Architects, Business Analysts, Solutions Designers, Developers and QA Testers from all around the world who are based primarily in Denmark and Thailand.

UNOPS is creating a cadre of data analysts who can be called upon to support a variety of different data related projects. Projects could range from examining complex datasets for trends and conclusions, to building reports in SQL leveraging data in BigQuery, to developing a dashboard for a field office or project. Ideal candidates are expected to demonstrate both technical expertise and business acumen. They won’t necessarily be experts in procurement, finance, HR or project management, but they have the ability to pick up a project in any of these fields and deliver accurate, cohesive analysis and data products.

Ideal candidates are expected to demonstrate both technical expertise and business acumen. They won’t necessarily be experts in procurement, finance, HR, partnerships or project management, but they have the ability to pick up a project in any of these fields, then produce and communicate accurate, cohesive analysis and data products. They will also help to build data literacy in the organization by sharing their knowledge and expertise.

In addition to ICT Analyst - Data Analysis, UNOPS is also advertising for ICT Specialist - Data Analysis, who will have more experience than ICT Analyst - Data Analysis. We expect ICT Analyst - Data Analysis to be involved in more intensive analysis and data quality review work, including supporting the maintenance and enhancement of reports and dashboards.

This retainer position falls under the UNOPS Corporate retainer pool, which is administered by the Portfolio Support (PS) team within the Implementation Practices and Standards (IPS).

This is a home-based contract, which may involve travel to various locations, including to remote or post-conflict environments. The functions/responsibilities/key results of this job description are generic and may not always be applicable, nor be comprehensive, for all missions under this job title. The specific tasks and deliverables for each retainer assignment) may vary and will be detailed in the terms of reference developed for each assignment by the requesting office/unit.

All retainer assignments will be handled via the UNOPS online retainer management tool , including the request for the retainer’s services and the provision of feedback for each assignment. 

All UNOPS personnel are required to share a common understanding of UNOPS’ and the UN’s mandate, policies and activities. To this end, UNOPS Personnel must complete a set of mandatory courses. As a UNOPS ICA retainer, you are required to complete three (3)  online courses upon signature of your contract and prior to commencing any retainer assignment related to Ethics and Integrity, the Prevention of Sexual Exploitation and Abuse and Security awareness while on official mission. These courses are available for free on UNOPS learning platform and shall be completed within the first three months following the contract signature,  at no cost for UNOPS. 

***The incumbent will be offered a retainer contract, i.e. one issued for a period of time during which the services of the Individual Contractor will be required to work when and as required. There is no expectation of a minimum/maximum number of working days, and the workload will depend on the needs of HQ units and field offices that request the retainer’s services. 

ICT Analyst - Data Analysis will support projects to assist headquarters and field colleagues with the following functional responsibilities:

1. Technical support

   • Assist with conducting analyses on complex and connected data, proposing and testing hypotheses, deriving statistics, trends and insights

   • Conduct data quality analysis and testing of data sources and tools

2. Operations development

   • Support the gathering and documentation of user requirements and expectations, reporting requirements, design preferences, and quality criteria

   • Provide analytical support to the supervisor in the development and implementation of BigQuery databases, tables and SQL queries to store, structure, compare and extract data, as well as exploiting other tools within Google Cloud Service as appropriate

   • Recommend processes and tools to assure ongoing quality and integrity of data

   • Support the design, development, testing, implementation and documentation of data tools, including dashboards and reports

     1. Draft detailed concept designs and specifications for consultation and sign off, using a range of analysis and statistical techniques to provide insight into the functioning and management of a project or program

     2. Develop, test and implement, including quality assurance of the resulting tools and underlying datasources

     3. Present to project stakeholders, revising and updating as necessary based on feedback from users and stakeholders

     4. Document key decisions made in development and provide documentation to project stakeholders on how to use and maintain

   • Liaise with ITG personnel to ensure all developed tools are:

     1. compliant with UNOPS data security and governance policies

     2. consistent with UNOPS ITG standardised approaches to developing SQL queries and nomenclature

     3. professionally designed and implementing following standard UNOPS and/or project templates and branding guidance

     4. implemented in such a way that the business unit retains ownership of dashboards and data sources at the end of the assignment

3. Capability development

   • Support in the development and delivery of capability development programs and documentation for personnel and key users on data tools, including in their use and ongoing maintenance

   • Support in the provision of internal training as required on skills and technologies within the scope of experience of the consultant, including on dashboard development

4. Maintenance support

   • Assist with ongoing maintenance of data tools, including updating data sources, implementing improvements and providing other ad-hoc support as required

Contract type: Individual Contractor Agreement (ICA)
Contract level: IICA 1
Contract duration: 1 year (with possibility of extension subject to business needs and satisfactory performance)

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.