HR Officer - Pre-Clearance

The UNOPS Bangkok Shared Service Centre (BSSC) is a corporate delivery platform of transactional services under the Shared Services Centre (SSC). BSCC was established for the purpose of: providing global cost-effective transactional services, enhancing the compliance and operational capacity of UNOPS, increasing efficiency, reducing costs and standardizing systems and procedures. BSSC provides global HR shared services related to personnel administration.

1. Team management

2. Support development of HR compliance practices and policy development

3. Compliance and oversight support to recruitment processes

4. Knowledge building and knowledge sharing

• Guide and supervise the Pre-Clearance Team to ensure its provision of efficient and high quality service to clients.

• Ensure the team is highly motivated and thriving in their work.

• Facilitate the engagement of the team supervised through effective recruitment, work planning, performance management, coaching, and promotion of learning and development.

• Provide oversight, ensuring compliance by team members with existing policies and best practices.

• Coordinate closely with stakeholders on the team’s behalf.

• Act as the Deputy Team Lead of ICA Admin and ICA Admin, OiC, as necessary.

• Synthesize lessons learnt as part of the compliance review process.

• Collect feedback, ideas, and internal knowledge about processes and best practices and utilize productively, specifically in regards to ICA Admin’s procedures.

• Undertake research on a range of HR related issues and contribute data as well as draft notes/reports.

• Contribute to HR compliance, practice improvement, and policy development as well as related corporate HR initiatives by assisting with the collection of data on trends, risks and opportunities.

• Assist with projects in support of HR initiatives for attainment of business objectives in line with the corporate HR strategy.  

• Support the communication of HR policy changes and new HR initiatives to management and personnel, providing guidance as needed.

• Provide client advice and review HR selection processes (normally within the oneUNOPS ERP system) including but not limited to ICA award pre-clearances.

• Review documentation submissions for accuracy and thoroughness, according to guidelines, vis-a-vis procedural and technical steps in the selection process, candidate sourcing, vacancy announcement particulars, longlisting and shortlisting, fee setting, etc.

• Ensure compliance with rulesets governing ICA award pre-clearance requirements and practices with a view of minimizing the risks for the clearance authority.

• Provides well-documented positive or negative recommendations to the clearance authority.

• Guide hiring offices and personnel on UNOPS pre-clearance processes and requirements.

• Provide guidance to hiring offices on administrative procedures, processes and practices within ICA award creation.

• Provide advice to supervisors and offices on good practices, policies and procedures in ICA award creation.

• Liaise with UNOPS’ HR related groups such as SSC and PPG to escalate relevant issues and seek advice.

• Establish and maintain monitoring systems, advising the supervisor and hiring offices on the status of pending requests and approaching deadlines. 

• Organize, facilitate and/or deliver training and learning initiatives for personnel on recruitment-related topics.

• Conduct initiatives on capacity development and knowledge building for HR personnel in the area of recruitment, including network development, plans, learning plans and activities, HR practice information and best practice benchmarking.

• Guide team’s collection of feedback, ideas, and internal knowledge about processes and best practices and utilize productively. 

• Guide the development and maintenance of recruitment analytic parameters, dashboards and data to facilitate informed decision making in the area of recruitment.

• An advanced University Degree in Human Resources Management, Business Administration, Public Administration, or equivalent disciplines is required.

• Or a first University degree in Human Resources, Business Administration, Public Administration, or equivalent disciplines combined with 2 years of relevant experience.

• Knowledge of UN policies, procedures and practices is desirable.

• Minimum of 1 year of experience in professional-level recruitment and/or HR generalist services in an international, public or corporate organization is required.

• A first-level university degree in combination with and additional 2 years of relevant work experience may be accepted in lieu of the education requirements outlined above.

• Some experience in UN system organizations preferably in a developing country is desirable.

• Relevant experience in a multicultural setting is desirable.

• Experience supervising teams is a distinct advantage.

• Experience with the Google platform, particularly Google Sheets, is an advantage.

• Full English fluency is essential. 

• Fluency in Spanish and/or French is highly desirable.

Contract type: Local Individual Contractor Agreement
Contract level: LICA-8
Contract duration: Ongoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.’

• Please note that UNOPS does not accept unsolicited resumes.

• Applications received after the closing date will not be considered.

• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.

• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures,  languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 

• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.

• We would like to ensure all candidates perform at their best during the assessment process.  If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

• This position is stationed in Bangkok, Thailand which is a family duty station.

Terms and Conditions 

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 

• For retainer contracts, you must complete a few Mandatory Courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. For more information on a retainer contract here.

• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.

• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.