HR Intern

Austria Multi-Country Office (AUMCO)

The Austria Multi-Country Office (AUMCO) is part of the UNOPS Europe and Central Asia Region (ECR). Specifically, AUMCO aims to enable achievement of Agenda 2030 and the Paris Agreement through global programmes and tailored interventions in the Balkans, South Caucasus, and Central Asia, focused on:

• Infrastructure
• Procurement 
• Project Management (full service, back on track)
• HR and Transactional Services
• Grants Management 
• Technical and Advisory Services
• Project Information

Position background

UNOPS AUMCO is hiring for the position of Human Resources Intern. Under the direct supervision of the Human Resources Manager, the Human Resources Intern will deliver support in the area of recruitment, and will be involved in both operational and strategic work of the department. The Human Resources Intern will be entrusted with projects that s/he will be able to manage independently and will get exposure to global HR operations in a UN organization.

The Human Resources Intern will work under the guidance of the Human Resources Manager to support in providing high-quality and consistent delivery of effective HR services (recruitment, contract and performance management of talent) to the office, providing support to HR data analytics, ensuring full compliance with UN rules and regulations, UNOPS policies and procedures and internal Standard Operating Procedures (SOPs) in HR management.  The Human Resources Intern also works in close collaboration with all HR team members to support their work and ensure consistent service delivery

Duties and responsibilities

Reporting to the Human Resources Manager, who provides general guidance and remote supervision, the HR Intern is responsible for the following:

Support to HR Data Analytics

• Provide support in the collation, verification, and analysis of various HR key performance indicator data.
• Maintain and improve quality of data for AUMCO HR dashboard.
• Assist learning and development initiatives in AUMCO.
• Conduct research and provide support in the development of various HR tools to be used within and outside the team

• Assist in reviewing the current recruitment processes and make recommendations to streamline processes where needed. 
• Assist in recruitment processes ensuring best practices are used for effective and efficient talent acquisition in line with UNOPS policy.  
• Support the completion of recruitment processes including offers and rejections, and updating recruitment on-line information systems in line with UNOPS policy.  
• Undertake reference checking, elements of  longlisting, and administration of testing and scheduling of interviews; fee calculation, minutes of general-service recruitments. 
• Finalize selection and other process approvals.
• Inform and advise UNOPS personnel, consultants, partners and project personnel on routine aspects and elements of their conditions of service and entitlements according to their contract modality, expediting actions to facilitate their efficient, timely, and client-focused onboarding.
• Research precedents and present recommendations to the supervisor, taking into account institutionalized exceptions. Undertake research on a range of HR related issues and assist in the preparation of notes/reports.
• Maintain monitoring systems, advising the supervisor on the status of pending requests and approaching deadlines. 
• Answer questions and follow-up with personnel and management to ensure completion of absences requests, performance management cycle, and other HR processes etc. in electronic information systems. 

Support to AUMCO HR initiatives , focusing on achievement 

• Research on various HR topics (talent attraction/outreach, best practices in recruitment, outreach strategies, personnel development, benefits etc.).
• Provide support in improving existing HR processes.
• Contribute to the learning and development workstream and take follow-up actions in various areas. 

Knowledge building and knowledge sharing and contribution to product/process efficiency

• Support the identification and documentation of best practices and lessons learnt, including coordination and organization wide implementation of knowledge sharing and documentation methodologies.
• Contribute to knowledge management projects.
• Provide suggestions for process improvements.
• Support process efficiency initiatives

• Candidates must be currently enrolled in, or have recently completed (within 3 years prior to the application date of the internship) a Bachelor/Master’s/Ph.D. Degree in a relevant area in Human Resources Management, Psychology or related field.
• Professional qualification proven to be equivalent to university degree shall be considered.
• Completion of an Advanced University Degree in the relevant areas is a strong asset

• Fluency in English is required.

• Please note that UNOPS does not accept unsolicited resumes.

• Applications received after the closing date will not be considered.

• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.

• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures,  languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 

• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.

• We would like to ensure all candidates perform at their best during the assessment process.  If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions 

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 

• For retainer contracts, you must complete a few Mandatory Courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. For more information on a retainer contract here.

• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.

• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.