HR Senior Officer

The UNOPS Bangkok Shared Service Centre (BSSC) is a Shared Services Centre (SSC) unit established to provide internal, global, and cost-effective transactional services that enhance the operational capacity of UNOPS and standardize systems and procedures. BSSC Personnel Administration, one of the 3 BSSC pillars, carries out high-quality transactional services in contract management, benefit & entitlement administration, recruitment support, and contract award compliance reviews. To ensure increased cost-efficiency and consistency with UNOPS systems, BSSC services administration of Individual Contractor Agreement (ICAs) holders, UN staff members, and interns. There are more than 15,000 individuals under the administration of BSSC. 

For young professionals, a job within UNOPS BSSC offers the opportunity to enter the United Nations system via crucial back-office service delivery in an engaging and development-focused work environment as part of a dynamic and effective UN entity. BSSC jobs offer a platform for learning and exposure to UNOPS' operations and the greater UN system.

Under the direct supervision of the BSSC Personnel Administration Manager, the HR Senior Officer ensures the effective delivery of global HR services with ICA administration, ensuring high quality, accuracy, and consistency of work by leading a dynamic group of HR professionals administering ICAs, personnel data, and related benefits, most notably the UNOPS Provident Fund. The HR Senior Officer interprets and applies HR policies, rules, and regulations, implements internal procedures, provides solutions to a wide spectrum of complex HR issues, and effectively liaises with field and HQ counterparts on a wide range of ICA-related administration matters.

The HR Senior Officer promotes a collaborative, client-oriented approach consistent with UNOPS rules and regulations and contributes to the maintenance of high staff morale through effective supervision and leadership of the ICA Admin and ICA Provident Fund Services teams. The HR Senior Officer works in close collaboration with the Programme, Operations, and project teams in the field offices and UNOPS HQ personnel, ensuring successful performance in HR management, and is an effective people leader.

1. Leadership and supervision of HR team

2. Coordination of operations for the UNOPS Provident Fund

3. Implementation of HR strategies and policies

4. Effective HR management

5. Facilitation of knowledge building and knowledge sharing

1. Provides leadership/supervision to the ICA Admin and ICA Provident Fund Services teams who handle UNOPS ICA personnel, Partner ICA personnel, and interns focusing on the achievement of the following results:

• The provision of guidance and supervision to the HR team

• Foster an environment that drives highly motivated and engaged personnel to thrive in their work

• The HR teams are actively involved in corporate and local learning activities

• Leave is managed effectively and proactively

• Delivery of team- and department-wide activities to promote engagement and further a positive team culture/environment 

• An advance university degree (Master’s Degree or equivalent) in Human Resources, Business Administration, Public Administration or related field is required.
• A first-level university degree (Bachelor's Degree or equivalent) with two additional years of relevant experience may be accepted in lieu of the advanced university degree.

Contract type: Local Individual Contractor Agreement (LICA)
Contract level: Local ICA Specialist-9
Contract duration: Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.

• Please note that UNOPS does not accept unsolicited resumes.

• Applications received after the closing date will not be considered.

• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.

• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures,  languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 

• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.

• We would like to ensure all candidates perform at their best during the assessment process.  If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

• This position is stationed in Bangkok, Thailand which is a family duty station.

Terms and Conditions 

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 

• For retainer contracts, you must complete a few Mandatory Courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. For more information on a retainer contract here.

• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.

• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.