Under the direct supervision
of Admin & HR Analyst and the overall direction...
Under the direct supervision
of Admin & HR Analyst and the overall direction of the Head of Support
Services as well as the technical guidance of IPAS HR, the HR Senior Associate
is responsible for administering and implementing services, plans, and
processes covering the array of Human
Resources Management service lines for optimal employee and talent management,
i.e. recruitment, learning, performance management, transition, organizational
development, and contract management, S/he serves as the first contact for
internal and external clients in resolving questions on processes and
procedures and provision of guidance and information related to HR initiatives
and services to a wide range of UNOPS clients.
- Support to policy development and implementation
- Advisory Services
- Talent Acquisition and Management
- General Administration
- Team Management
- Knowledge Building and Knowledge Sharing
1. Support to policy development and implementation:
- Contribute
to HR policy development and corporate HR initiatives by assisting to maintain
data on trends, risks and opportunities and sharing local HR best practices.
- Provide
substantive HR expertise to assist in projects in support of HR initiatives for
attainment of business objectives in line with the corporate HR strategy.
- Assist
in generating strategic and operational workforce data for planning, including
related statistical summaries and movements of UNOPS Office/Projects Centre
personnel.
- Support communication on HR
policy changes and new HR initiatives to management and personnel, providing
guidance as needed.
2.Advisory Services:
- Provide
guidance on HR related systems and processes including but not limited to
Recruitment, Contracts, Position Management, Performance Management, Benefits
and Entitlements consistent with UNOPS rules and procedures.
- Provide
advice and guidance to personnel on administrative procedures, processes and
practices.
- Act as liaison
between unit and internal and external clients and provide proactive customer
service to expedite completion of projects, and provide information.
- As the first face
of HR, ensure
that new hires' first impression are positive and that they
have all in-processing information completed.
- Advise hiring
management on recruitment processes, UNOPS performance management cycle,
development initiatives, and learning plans.
- Advise hiring
management and guide personnel on UNOPS recruitment and performance management
processes, and learning and development initiatives, resources, and plans.
- Provide
advice to supervisors on good practices, policies and procedures in performance
management, including managing of underperformance.
- Support
the implementation of institutional gender and diversity initiatives, providing
education and advice on issues related to equity, compliance, inclusion, and
diversity.
3.Talent Acquisition and Management:
- Provide client
advice and submit transactional HR service data (normally within the ERP
system) including but not limited to:
- Recruitment and
Selection: such as requisition initiation, longlisting, statutory body
approvals, selection reports, offers and rejections.
- Transactions:
- - Position actions
(coordinate position classification and reclassification actions);
- - Contracts (initial,
extensions, separations, status change actions);
- Calculation of
fees for ICA personnel
- Inform and advise
UNOPS personnel, consultants, partners and project personnel on their
conditions of service and entitlements according to their contract modality, expediting actions to facilitate their efficient, timely,
and client-focused onboarding.
- Manage
recruitment processes ensuring best practices are used for effective and
efficient talent acquisition in line with UNOPS policy. Utilize and maintain recruitment plans, tools and policy guidance
to efficiently and effectively recruit and retain a diverse workforce to meet the needs of the business
objectives. Maintain personnel rosters.
- Liaise
with UNOPS’ HR related groups such as SSC on personnel administration matters.
- Research
precedents and present recommendations to supervisors, taking into account
institutionalized exceptions.
- Establish and
maintain monitoring systems, advising the supervisor on the status of pending
requests and approaching deadlines. Follow up on teamwork processes to ensure
clearance, approvals and timely workflows
- Monitor status of
HR actions to facilitate timely action by supervisor/ line management and
personnel.
4.
General Administration:
- Inform and advise UNOPS personnel,
consultants, partners and project personnel on their conditions of service and
entitlements according to their contract modality, expediting actions to
facilitate their efficient, timely, and client-focused onboarding.
- Liaise with UNOPS’ Administration,
Travel and HR related groups on personnel administration and travel matters.
- Assist
travel bookings of all staff in accordance with the UNOPS Travel Policy and
standard operating procedures in a timely manner including new bookings, change
of bookings, cancellations etc.
- Ensures
the provision of reliable, cost effective and efficient movement control
services for the transportation of passengers and cargo (including dangerous
goods requiring special handling) within the area of responsibility; and
ensures that the most suitable air asset(s) is/are assigned to a task to
achieve the maximum safety, cost efficiency and effectiveness in the mission
support.
- Provides
customers with details about the travel inquiries such as visa requirements and
mandatory inoculations required by the health Authorities before the travel
commences.
5.Team Management:
- Facilitate
the engagement and provision of high-quality results and services of the team
supervised through effective work planning, performance management, coaching,
and promotion of learning and development.
- Provide oversight,
ensuring compliance by team members with existing policies and best practices.
6.Knowledge building and knowledge sharing:
- Organize,
facilitate and/or deliver training and learning initiatives for personnel on
HR-related topics.
- Provide sound
contributions to knowledge networks and communities of practice by synthesizing of
lessons learnt and dissemination of best practices in human resources.
- Collect feedback,
ideas, and internal knowledge about processes and best practices and utilize
productively.
- Undertake research
on a range of HR related issues and contribute data as well as draft
notes/reports.
- Liaise with
relevant HQ and UN system units to exchange information and follow up on
pending issues.