Under the direct supervision of the West Africa Multy-Coutry Office (WAMCO) Hub Director, the Communication Senior Officer will perform the following duties and responsibilities:
1. Communication
• Support the development and the management of a communication plan for the office in Senegal
• Produce high quality communications and visibility materials in French and in English
• Prepare articles to increase visibility of UNOPS and its Partners on websites and Social Media
• Oversee preparation of short videos and photo stories of projects during their implementation
• Address ad-hoc communication requests
• Ensure the production of external communication materials and products (brochures, information documents, newsletters, etc.)
• Collect project achievements to support external communication of results and lessons learned from WAMC projects
• Represent WAMCO in communication and knowledge management initiatives
• Support the implementation and monitoring of existing and newly developed project communication plans
• Follow-up on outstanding WAMCO projects to ensure that the achievements of these projects are properly captured in the right communication formats for external outreach purpose and for partner satisfaction
• Liaise with communications focal points of partner organizations to ensure that communications strategies are aligned between UNOPS and partner organizations on existing projects
• Coordinate with partner organizations during project implementation to ensure that joint communications are organized as much as possible (for example, joint press trips to field sites, etc.)
• Develop content, presentations, correspondence, briefings, talking points and all other external communication material including content for social media
• Liaise with the Communications Group in Head Quarters as well as project communication focal points colleagues on communication matters when necessary
• Assist with developing outreach and other events in coordination with the HQ Communication Group.
• Facilitate and support the implementation of different projects visibility events planned within the framework of the projects and ensure their dissemination to the various stakeholders.
2. Partnership Engagement
• Develop communication plans for each project during and/or after the project development phase whenever requested by donors and/or Hub
• Develop factsheets and capacity statements that are used to communicate the value-add of UNOPS to external partners, including but not limited to Ministries/Governments and financing bodies such as World Bank, IsDB and EU
3. Reporting
• Coordinate and review project reporting to donors
• Ensure that reports are produced to a high quality, and are submitted as per the required schedule of reporting to different donors
• In conjunction with program and project managers, ensure the timely delivery of progress reports to donors and project partners in compliance with coordination requirements
• Maintain regular contacts with all project teams to ensure timely and accurate data relating to the progress of works
• In close consultation with the PMO and Support Services ensures adherence to internal reporting mechanisms
• Prepare briefing notes for internal and external audiences on program/support services performance and other issues, as and when required
• Establish and maintain project results files or similar to gather and document key results emerging from projects
• In close collaboration with the PMO and Support Services actively support projects operational and financial closing processes to ensure timely submission of Final Financial Report to donors
4. Knowledge Management
• Implement daily aspects of WAMCO’s Communication Strategy
• Analyze all aspects of good performance, identifying good practices, lessons learnt and opportunities for improvement
• Develop, maintain and update partners and clients contact list/database
Impact of Results
The hub has consistent messaging across multiple platforms regarding our projects and operations.
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