Reporting directly to the JCO Head of ICT/T4D, the Digital Technology and Innova...
Reporting directly to the JCO Head of ICT/T4D, the Digital Technology and Innovation Senior Associate (T4D) will play a key role in advancing digital innovation and supporting project-based T4D/ICT4D initiatives within the Jordan office. This includes contributing to the design and implementation of digital projects that enhance program delivery and align with organizational goals. The Senior Associate will also provide support for general ICT operations as needed, ensuring the smooth integration of technology across various functions.In addition to driving digital innovation, the Senior Associate will oversee ICT IBVs in the camps, monitor technology-related activities, and provide essential support for humanitarian initiatives. The role involves coordinating ICT4D/T4D project requests assigned by the supervisor, ensuring they are delivered effectively and remain aligned with UNICEF’s broader objectives.
ICT Supervision and Monitoring:
Monitor and supervise ICT ...
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ICT Supervision and Monitoring:
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Monitor and supervise ICT activities and projects in the camps.
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Ensure programme-ICT related projects are executed within allocated budgets and timelines.
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Report on ICT activities and progress.
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Network and First-Level Support:
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Serve as the first line of support for the Meraki cloud network.
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Monitor and maintain internet connectivity across all centres in the camp.
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Provide first-level support for UNICEF JCO staff, including hardware and software configuration of equipment.
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Capacity Building and supervision:
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Support training efforts and enhance the self-service capabilities of teams.
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Facilitate knowledge transfer and capacity building for program staff and implementing partners.
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Supervise ICT support personnel across multiple camps, aligning their activities with organisational goals and fostering knowledge sharing.
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Business Analysis, ICT Implementation, and Program Support:
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Implement ICT activities, initiatives, and projects, following the IT development lifecycle and UNICEF standards in IT playbook.
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Assist supply and program teams with high-level procurement for camps and other projects.
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Provide ICT support for UNICEF program operations.
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UNICEF programme projects (Youth, Health, Social protection) / T4D Project Support and Data Management:
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Support various T4D projects including U-report, RapidPro, ArcGIS, Power BI, among others.
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Exhibit expert understanding in data collection and prepare reports on key metrics.
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Provide support for various offline/online data collection tools in the field.
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Vendor and Telecommunications Engagement:
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Engage with telecommunications companies, regulatory authorities, and other vendors for ICT-communications projects in camps.
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Oversee vendors involved in specific projects to ensure quality service delivery.
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Innovation and Capacity Building:
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Provide technical support for approved innovation initiatives and collaborate closely with program staff for effective implementation of technology solutions.
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Facilitate knowledge transfer and capacity building for program staff and implementing partners.
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Provide technology-related training and support for staff, counterparts, and implementing partners involved in the specific projects managed by this role.
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Provide any support or perform any duties as requested by the direct supervisor.
Develops and implements sustainable business strategies, thinks long term and ex...
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Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.(for levels IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above) |
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Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
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Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
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Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). |
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Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. |
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Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. |
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Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. |
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Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground. |
A high school diploma is required. A first level university degree in related su...
- A high school diploma is required. A first level university degree in related subjects will be an asset and may compensate for some of the required years of experience, but is not required.
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7 years of relevant experience including:
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At least 2 years’ experience supervising ICT staff.
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At least 3 Years experience in cloud network technologies.
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At least 4 Years experience in different tools for data visualisation and analysis.
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At least 1 Year experience in different data collection tools, such as kobo and survey 123.
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Experience with ICT hardware, smart devices, IOT, mobile phones and web-based technologies.
- Solid experience with database design, SQL certificate is preferable.
- Fluency in Both English and Arabic is required.
Contract type: ICA
Contract level: Local ICA Support, level 7
Contract d...
- Contract type: ICA
- Contract level: Local ICA Support, level 7
- Contract duration: 9 months
For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx
Please note that UNOPS does not accept unsolicited resumes.
Applic...
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Please note that UNOPS does not accept unsolicited resumes.
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Applications received after the closing date will not be considered.
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Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
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UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
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Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
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We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.
Terms and Conditions
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For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
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For retainer contracts, you must complete a few mandatory courses ( they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
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All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
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It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.