Under the direct supervision of the UNOPS Programme Manager, the Senior Training Officer will work with the Umoja Project Management Office (PMO) for DFS. The Senior Training Officer will perform the following duties:
Ensures the overall management and coordination of the Umoja training team and its training projects.
Oversee the creation of content, e-learning, collateral and other training materials that will impact behavior-changing training using various training theories inclusive of job aids, facilitator and participant guides, hand-on virtual training systems, tutorials, and webinars
Develop content and implement delivery of the training programs through use of new and innovative technologies in support of Umoja and Supply Chain program striving for continuous learning and disseminating knowledge across field missions and other entities.
Drive the development of programs that incorporate overall DFS/LSD objectives such as the alignment with supply chain model. The incumbent will also develop and maintain interactive learning solutions that drive measurable results for the Umoja UE2 and guarantee that those solutions are instructionally sound and are up to the business’s quality standards
Develops the strategic training objectives and outcomes of the Umoja Extension 2 Supply Chain program, as well as the structure, content and methods of training in cooperation with the DFS/LSD stakeholders.
Conducts a Training Needs Assessment, develops training modules, evaluates the quality of learning and course materials and workshop delivery and establishes continuous improvements to the programme.
Evaluate the outcome of the training program and provide analytical reports, metrics on evaluation surveys/results.
Develop and monitor key performance indicators for the Umoja training academy by establishing periodic evaluation and continuous improvement opportunities.
Manage a team of expert trainers for the delivery of project requirements; evaluates performance and advocates for continuous in-house learning and development.
Perform business process analysis on new modules of Umoja to establish training curriculum and develop process maps for delivery of training content.
Set strategic goals to the training program and the training team, monitor activities, schedules and allocates resources to the various engagements required from stakeholders.
Develop timely project status reports and provides quality assurance for deliverables.
The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN and that of UNOPS.
Performs other related duties as required