Summary of Key Functions:
Under the direct supervision of HR Officer and the ove...
Summary of Key Functions:
Under the direct supervision of HR Officer and the overall direction of the Head of Support Services, the HR Senior Associate is responsible for administering and implementing services, plans, and processes covering the array of Human Resources Management service lines for optimal employee and talent management, i.e. recruitment, learning, performance management, transition, organizational development, and contract management, S/he serves as the first contact for internal and external clients in resolving questions on processes and procedures and provision of guidance and information related to HR initiatives and services to a wide range of UNOPS clients.
Functions / Key Results Expected:
- Support to policy development and implementation
- Advisory Services
- Talent Acquisition and Administration
- Team Management
- Knowledge Building and Knowledge Sharing
Support to policy
development and implementation
- Contribute to HR
policy development and corporate HR initiatives by assisting to maintain data
on trends, risks and opportunities and sharing local HR best practices.
- Provide substantive HR
expertise to assist in projects in support of HR initiatives for attainment of
business objectives in line with the corporate HR strategy.
- Assist to generate
strategic and operational workforce data for planning, including related
statistical summaries and movements of UNOPS Office/Projects Centre personnel.
-
Support the communication on HR policy changes and new HR initiatives to
management and personnel, providing guidance as needed.
Advisory Services
- Provide guidance on HR
related systems and processes including but not limited to Recruitment,
Contracts, Position Management, Performance Management, Benefits and
Entitlements consistent with UNOPS rules and procedures.
- Provide advice and
guidance to personnel on administrative procedures, processes and practices.
- Act
as liaison between unit and internal and external clients and provide proactive
customer service to expedite completion of projects, and provide information
- As
the first face of HR, ensure that new hires 'first impressions are positive' and that they
have all in-processing information completed.
- Advise
hiring management on: recruitment processes, UNOPS performance management
cycle, development initiatives, and learning plans.
- Advise
hiring management and guide personnel on UNOPS recruitment and performance
management processes, and learning and development initiatives, resources, and
plans.
- Provide advice to
supervisors on good practices, policies and procedures in performance
management, including managing of underperformance.
- Support the
implementation of institutional gender and diversity initiatives, providing
education and advice on issues related to equity, compliance, inclusion, and
diversity.
Talent
Acquisition and Administration
- Provide
client advice and submit transactional HR service data (normally within the ERP
system) including but not limited to: Recruitment
and Selection: such as requisition initiation, longlisting, statutory body
approvals, selection reports, offers and rejections. Transactions: Position actions (coordinate position
classification and reclassification actions); Contracts (initial, extensions, separations,
status change actions);
- Calculation
of fees for ICA personnel
- Inform and advise UNOPS personnel, consultants,
partners and project personnel on their conditions of service and entitlements
according to their contract modality, expediting
actions to facilitate their efficient, timely, and client-focused onboarding.
- Manage recruitment
processes ensuring best practices are used for effective and efficient talent
acquisition in line with UNOPS policy. Utilize and maintain
recruitment plans, tools and policy guidance to efficiently and effectively recruit and retain a diverse
workforce to meet the needs of the business objectives. Maintain
personnel rosters.
- Liaise with UNOPS’ HR related groups such as SSC on
personnel administration matters.
- Research
precedents and present recommendations to supervisor, taking into account
institutionalized exceptions.
- Establish and maintain monitoring systems,
advising the supervisor on the status of pending requests and approaching
deadlines. Follow up on team work processes to ensure clearance, approvals and
timely workflows
- Monitor
status of HR actions to facilitate timely action by supervisor/ line management
and personnel.
Team Management
- Facilitate the
engagement and provision of high quality results and services of the team
supervised through effective work planning, performance management, coaching,
and promotion of learning and development.
- Provide oversight, ensuring compliance by team
members with existing policies and best practices.
Knowledge
building and knowledge sharing
- Organize, facilitate
and/or deliver training and learning initiatives for personnel on HR-related
topics.
- Provide sound contributions to knowledge
networks and communities of practice
by synthesizing of lessons learnt and
dissemination of best practices in human resources.
- Collect
feedback, ideas, and internal knowledge about processes and best practices and
utilize productively.
- Undertake
research on a range of HR related issues and contribute data as well as draft
notes/reports.
- Liaise
with relevant HQ and UN system units to exchange information and follow up on
pending issues.
"Female Candidates are strongly encouraged to apply"